Job Description

CUSTOMER SERVICE REPRESENTATIVE I  LOCATION: Irvine, CA 92618 DURATION: 6+ months RATE: 17/hr W2

DUTIES:

• This worker will be in Irvine office 5 days per week.  A mask will be required until guidance and/or company policy changes.
• Troubleshoot software, connectivity and hardware issues for customers via phone, email.
• Resolve escalated (In Warranty) support tickets
• Return processing

SKILLS:

• 1 to 4 years in customer facing sales and/or service role.
• Polished communicator, verbal and written.
• Detail oriented, excellent follow through.
• Basic computer skills and the ability and willingness to learn new skills. 
• Professional, outgoing, personable, reliable.
• Self-starter. 
• Demonstrates the ability to make constructive use of feedback. 
• Can manage conflict effectively. 
• Startup experience a plus.

EDUCATION: The ideal candidate will have a mix of classroom and on-the-job experiences to acquire the skills needed for this job.

REQUIRED SKILLS: 

CUSTOMER SERVICE

CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE ORIENTED

DETAIL ORIENTED

RETAIL SALES

ADDITIONAL SKILLS:

SELF-STARTER

WARRANTY

Company Description

Connexion is a full-service staffing firm, whose mission is to provide "best in class" staffing services to our clients and job seekers alike. We strive to achieve excellence in staffing, job placement and recruiting services, while treating our clients, employees, and candidates with the professionalism and respect they deserve.