Customer Care Associate (French Speaking), Remote, PST hours
Job Description
Connexion’s mission is to provide "best in class" services to job seekers. We strive to achieve excellence in job placement, staffing, and recruiting services, while treating candidates with the professionalism and respect they deserve.
CUSTOMER CARE ASSOCIATE, REMOTE Based on West Coast, remote - will be working 8am-5pm PST hours COMPANY LOCATION IS IN CA BUT CAN WORK 100% FROM HOME AS LONG A CAN WORK PST HOURS
GREATLY PREFERS SOMEONE WHO SPEAKS FRENCH DO NOT NEED TO BE ON WEST COAST - FROM MANAGER: If they live outside of California but are willing to work these hours (8-5pst) I am perfectly fine with any location.
The Customer Success Specialist will be responsible for a successful customer on-boarding experience, proactive communications to ensure the highest level of customer satisfaction and loyalty.
GENERAL SUMMARY
As part of the Customer Success team, the Customer Success Specialist will be responsible for a successful customer onboarding experience, proactive communications to ensure the highest level of customer satisfaction and loyalty which will ultimately result in future revenue growth opportunities. Ideal candidate will be someone with a track record of high performance, who has a “Customer First” mindset, is skilled at using interpersonal skills to negotiate, influence and resolve internal and external customer needs. Strong organizational relationships are needed with internal customers such as; Sales, Inside Sales, Technical Support, AR/Collections, Marketing other operations and personnel across all divisions.
ESSENTIAL JOB FUNCTIONS
KNOWLEDGE/EDUCATIONAL REQUIREMENTS
Company Description
Connexion is a full-service staffing firm, whose mission is to provide "best in class" staffing services to our clients and job seekers alike. We strive to achieve excellence in staffing, job placement and recruiting services, while treating our clients, employees, and candidates with the professionalism and respect they deserve.