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Field Operations Intern - Summer 2021 Boston

International Dairy Queen, Inc.

Field Operations Intern - Summer 2021 Boston

Minneapolis, MN
Full Time
Paid
  • Responsibilities

    Since 1940, Dairy Queen® has been one of the world’s best known and loved brands. Based in Minneapolis, MN, International Dairy Queen Inc., (IDQ), is the parent company of American Dairy Queen Corporation. As a leading franchisor, there are more than 7,000 independently owned and operated restaurants in the U.S., Canada and in more than 21 countries around the world. IDQ is a subsidiary of Berkshire Hathaway Inc. (Berkshire) which is led by Warren Buffett, the legendary investor and CEO of Berkshire.

     

    Here at IDQ, we create extraordinary Fan experiences every day and we do this through our commitment to hiring and retaining only the best in class talent. We firmly believe that our employees are the catalyst to the success of the company where their initiative, strategic thinking, and entrepreneurial spirit are recognized and rewarded. We're looking for motivated, passionate and dedicated individuals with an inherent need and ambition to go after bigger challenges. 

     

    We have an exciting opportunity for a Sr. Dynamics 365 Developer located at our corporate offices in Bloomington, MN.  The Sr. Dynamics 365 (D365) Developer will further the Dairy Queen brand and enhance the fan experience by leveraging their leadership on best practices for solution design and development within the D365 environment.  The position will design, develop, enhance, test, support, maintain and debug internal ERP processes and tools built on Microsoft’s D365 and Power Platform.  Collaborate with internal and external teams to ensure the integrity and overseeing current version updates of the D365 system.  Work with the internal DQ technology team to facilitate, analyze, develop and provide support for D365.  Estimate required timeframe and resource requirements for accomplishing tasks and projects as they relate to D365.

    Key Responsibilities Include:

    • Design/Development/Support of MS D365
    • Solution Architecture & Design
    • Technology & Process Innovation
    • Cross-training & Peer Mentorship

    Required Skills

    • Experience and understanding of Microsoft products – Power Apps, Power Automate
    • Knowledge of Azure infrastructure, capabilities and Cloud basics
    • Experience with Azure DevOps and a strong understanding of source control versioning and branching.
    • Strong experience with relational Databases and Data modeling
    • Coordinate with internal and external partners to design, develop and deploy quality enhancements in accordance with industry best practices and company processes; solutions will include D365 modifications, reporting and integrations with legacy applications.
    • Assist in the supporting applications, functions, systems and in the configuration, updates and upgrades to D365.
    • Monitor and maintain D365 environments: production, UAT and development.
    • Partner with internal and external Support Teams to resolve any issues or bugs.
    • Maintain knowledge of advances in development strategies, platform updates and technical tools; ensuring those tools are leveraged to create the highest quality solution and support.
    • Provide guidance, documentation, training and mentorship to System Administrators, Developers and team members to help build D365 knowledge base and support.
    • Ability to adapt quickly, stay abreast of emerging technologies and self-learn.
    • High producer, systems-thinker who maintains a high-level of quality in all facets of work.
    • Works well in a team setting and individually.
    • Self-starter who takes initiative and makes good decisions.
    • Strong communication and customer service skills.
    • Faces challenges in a positive, collaborative and objective manner.

    Required Experience

    • Minimum of 7 years of total IT experience, including working in a Senior or Lead developer role.
    • Bachelor's degree in MIS, Computer Science or related field.
    • At least 5 years of experience with D365 Finance and Operations development.

     

    Benefit package includes medical, dental and vision insurance coverage, employer paid basic life insurance, short and long-term disability, paid sick and vacation, 401(k) match, tuition reimbursement, wellness challenges and more!

      

    IDQ is an Equal Opportunity Employer that values the strength diversity brings to the workplace. IDQ participates in the US E-Verify program.

      

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  • Qualifications
    • Experience and understanding of Microsoft products – Power Apps, Power Automate
    • Knowledge of Azure infrastructure, capabilities and Cloud basics
    • Experience with Azure DevOps and a strong understanding of source control versioning and branching.
    • Strong experience with relational Databases and Data modeling
    • Coordinate with internal and external partners to design, develop and deploy quality enhancements in accordance with industry best practices and company processes; solutions will include D365 modifications, reporting and integrations with legacy applications.
    • Assist in the supporting applications, functions, systems and in the configuration, updates and upgrades to D365.
    • Monitor and maintain D365 environments: production, UAT and development.
    • Partner with internal and external Support Teams to resolve any issues or bugs.
    • Maintain knowledge of advances in development strategies, platform updates and technical tools; ensuring those tools are leveraged to create the highest quality solution and support.
    • Provide guidance, documentation, training and mentorship to System Administrators, Developers and team members to help build D365 knowledge base and support.
    • Ability to adapt quickly, stay abreast of emerging technologies and self-learn.
    • High producer, systems-thinker who maintains a high-level of quality in all facets of work.
    • Works well in a team setting and individually.
    • Self-starter who takes initiative and makes good decisions.
    • Strong communication and customer service skills.
    • Faces challenges in a positive, collaborative and objective manner.