Provides on-site technical support to our customers. Works at the direction of a Field Supervisor to help other technicians as needed.

• Provide on-site technical support for all certified products. • Call all customers prior to going on-site. • Thoroughly and accurately complete all required paperwork. • Maintain accurate field parts inventory. • Work with Field Technicians to improve their technical performance at the direction of the Field Supervisor. • Must be punctual every assigned work day. • Have a thorough understanding of Metro Sales, Inc. service policies and procedures. • Job rotation and perform other responsibilities and duties as assigned by Supervisor or Manager.

Required Skills

• Strong interpersonal skills.
• Ability to communicate ideas clearly in oral communications.
• Ability to organize and schedule time effectively.
• Successful completion of all assigned training.
• Must be willing to participate in our After Hours Service Program.
• Successful completion of a background check as defined by Metro Sales polices.

Required Experience

• High school diploma or equivalent

• Strong interpersonal skills.
• Ability to communicate ideas clearly in oral communications.
• Ability to organize and schedule time effectively.
• Successful completion of all assigned training.
• Must be willing to participate in our After Hours Service Program.
• Successful completion of a background check as defined by Metro Sales polices.