Job Description

JOB DESCRIPTION

A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail.

The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability.

RESPONSIBILITIES

• Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
• Check computer hardware (HDD, mouse, keyboards etc.) to ensure functionality
• Install and configure appropriate software and functions according to specifications
• Develop and maintain local networks in ways that optimize performance
• Ensure security and privacy of networks and computer systems
• Provide orientation and guidance to users on how to operate new software and computer equipment
• Organize and schedule upgrades and maintenance without deterring others from completing their work
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
• Maintain records/logs of repairs and fixes and maintenance schedule
• Identify computer or network equipment shortages and place orders
• Ability to work with phone, network and software vendors

REQUIREMENTS

• Proven experience as IT Specialist or relevant position
• Excellent diagnostic and problem solving skills
• Excellent communication ability
• Outstanding organizational and time-management skills
• In-depth understanding of diverse computer systems and networks
• Good knowledge of internet security and data privacy principles
• Degree in Computer Science, Information Systems or Relevant field
• Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)

Job Type: Full-time

Company Description

Consolidated Admin Services or CAS is dedicated to supporting our clients and their benefit administration needs. At CAS, we pride ourselves on being dependable and providing affordable, flexible, and reliable benefit administration services Service offered include administration of FSA, HSA, HRA, COBRA, FMLA, ERISA, ACA Reporting and Compliance, and more. We provide accurate and timely service and go above and beyond to provide superior service. Service is our #1 Priority. CAS was established in 2009. With over 30 team members, servicing 1000 plus clients and 60,000 participants in 25 states, our team enjoys the reward of helping others. Our employee benefits include medical, dental, vision, short-term and long-term disability, various supplemental plans, 401(k), FSA, HSA, Paid Time Off, and Paid Holidays. Consolidated Admin Services is a growing company, and we are looking for individuals who want to learn and grow with us. CAS was named 2020 Arkansas Business of the Year. Come join our award winning team. CAS is looking for a qualified IT Specialist that will install and maintain computer systems and networks aiming for the highest functionality. You will also “train” users of the systems to make appropriate and safe usage of the IT infrastructure.