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Customer Service Representative

Consolidated Bus Transit

Customer Service Representative

Brooklyn, NY
Full Time
Paid
  • Responsibilities

    Company Overview

    Consolidated Bus Transit is New York City's premier school bus company. We've been in the student transportation industry for over fifty years!

    We are looking for new members to join our team and offer the necessary training to ensure you're well qualified for the tasks ahead. Once comfortable enough to handle daily tasks and assignments, you will be well on your way to becoming a part of the most reliable team in the New York State school bus industry. Let's get started!

    Job description:

    Ability to work in a fast paced environment

    Conflict resolution skills

    Effectively and respectfully communicate with coworkers/ management

    Proper phone and interpersonal etiquette

    Maintain a well-organized work environment

    Ability to use a desktop computer system

    Familiarity with Windows, Microsoft Outlook, and Microsoft Word a plus

    Qualifications

    • Some proven customer support experience or experience as a client service representative
    • Strong phone administration skills and active listening capabilities
    • Experience with CRM systems and practices
    • Customer orientation with capacity to adapt/respond to different types of characters
    • Exceptional communication and presentation skills
    • Ability to multi-task, prioritize, and control time effectively
    • Ability to speak fluently in English and Spanish preferred

    Salary

    Dependent Upon Experience

    Shift(s) available

    Must be flexible (overtime available*)

    *Veterans Encouraged to Apply!

    Location

    68 Snediker Avenue Brooklyn NY 11207