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Inside Sales Representative

Consolidated Sterilizer Systems

Inside Sales Representative

Billerica, MA
Full Time
Paid
  • Responsibilities

    Job Description

    Consolidated Sterilizer Systems is a long-standing leader in the manufacturing of laboratory steam sterilizers (autoclaves) for the top universities, biotech, and pharma companies around the world. We are seeking an Inside Sales Representative who serves as the technical expert in targeted geographies and markets for the sale, application, support, and territory management of all Consolidated sterilizer products. Develops and maintains customer accounts in order to meet sales targets and increase sales and profits within the territory and markets.

    RESPONSIBILITIES:

    • Consults with customers and evaluates needs in order to recommend, sell and support innovative solutions, and ensure customer satisfaction.
    • Responds to customer inquiries, troubleshoots issues post sale and manages and supports the partner network as a field technical resource.
    • Identifies and proactively seeks out valid sales opportunities and methods to develop new customers and to build sales with existing customers. Develops strong long-term business relationships with customer base.
    • Preparing and delivering best fit quotations that fit customer application and needs
    • Maintain and manage CRM database opportunities, accounts, and customers
    • Evaluates non-routine complaints from customers and takes appropriate action to bring to resolution.
    • Identifies opportunities to grow sales by researching potential product/service areas that may benefit customers. Educates customers on product line and services.
    • Provides competitor “intelligence” to marketing and operations functions.
    • Provides timely reporting of activities in order to measure and progress against goals.
    • Maintains current knowledge of industry and market trends as well as technical knowledge and understanding of products and services. Attends educational workshops, reviewing professional publications and participating in professional societies.

    TARGETED WORK EXPERIENCE

    • 3+ years’ experience in technical laboratory capital equipment sales
    • Demonstrated track record of achieving or exceeding sales goals
    • Working with internal teams, direct customers, and partners to drive opportunities throughout the sales cycle.
    • Prefer a degree in a scientific or technical major. Open to other degrees.

    SKILL REQUIREMENTS

    • B.A. or B.S. degree in Biological Sciences, Engineering, Marketing, and/or Business.
    • PC skills, including Microsoft Word, Excel, PowerPoint and Outlook
    • CRM management experience required. Salesforce.com preferred.
    • Strong understanding of customer and market dynamics and requirements, with demonstrated ability to expand existing customer relationships as well as develop new ones
    • Excellent interpersonal, written, verbal, analytical and formal presentation skills, with ability to interact effectively across all levels of the organization, as well as with customers
    • Strong skills in persuasion and influence, with ability to negotiate skillfully with both internal and external groups
    • Ability to work in a self-directed capacity, adapt to change, and set priorities and balance sales and administrative duties in a home-based environment
    • Ability to work a flexible schedule and travel domestically as required

    This is for a permanent full-time position to start immediately.

    IF YOU ARE QUALIFIED, PLEASE REPLY WITH THE FOLLOWING:

    • Resume with contact information
    • Salary Expectations
    • References

    SALARY/BENEFITS:

    Salary competitive and commensurate with experience. The benefits include working in a great atmosphere with friendly co-workers, great health and dental coverage, generous vacation/holiday/sick time, a 401(k) retirement plan with company match, and lots of opportunity to learn new things.

    CANDIDATES ONLY, NO RECRUITERS

    DISCLAIMER:

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.