Benefits:

Dental insurance

Health insurance

Paid time off

Vision insurance

Job description

Responsibilities

Manages multiple locations with agents designated within a geographic zone

Screen applicants, interview, and hire new agents

Promote positive attitude to ensure excellent customer service skills are being utilized when Agents are interacting with customers as well as with the other team members

Manage staff members by setting goals, giving performance evaluations, and providing staff members with training opportunities and guidance

Monitoring agents for attendance and other disciplinary issues, such as cell phone use, personal calls, and employee performance of job function

Create and implement weekly work schedule for agents

Handles any escalated customer service issues that may arise

Direct and observe Agents to ensure performance of tasks and customer service levels are being met

Benefits:

Dental insurance

Health insurance

Paid time off

Vision insurance

Supplemental pay types:

Commission pay

Weekly day range:

Monday to Friday

Rotating weekends

Weekends as needed

Work setting:

In-person

In the field

Office

License/Certification:

Insurance Producer License (Preferred)

Life Insurance License (Preferred)