Construction Coordinator

SERVPRO of Asheville East

Construction Coordinator

Asheville, NC
Full Time
Paid
  • Responsibilities

    Benefits:

    Company parties

    Competitive salary

    Opportunity for advancement

    Paid time off

    Training & development

    Free uniforms

    Health insurance

    Company car

    We are seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, works well under pressure, and is a serious multi-tasker in and outside of an office setting. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. In this position, you will be making a difference every day.

    Summary

    The Construction Coordinator is responsible for managing a wide range of functions necessary to the construction process. They are responsible for accurately scoping new jobs, maintaining a high quality of service in all dealings with customers and insurance adjusters, and completing a variety of administrative tasks. Construction Coordinators work closely with the Construction Estimator, Project Managers, and Construction Manager to provide support throughout the team as needed.

    Key Responsibilities

    Assist with customer service and management of the customer experience

    Educate customers on the reconstruction and insurance process

    Maintain internal and external communications between customers and the reconstruction team

    Review and validate project file documentation

    Confirm with the Estimator and Project Manager that the project scope of work is complete

    Communicate with insurance adjuster regularly regarding estimate approvals

    Attaining permits as needed

    Administrative Tasks, as needed in the Reconstruction workflow

    Position Requirements

    Superb customer service

    Effective written and oral communication

    Critical thinking and problem-solving skills

    Team Player

    Technologically skilled

    Previous restoration estimating and/or insurance adjusting experience is a plus but not required

    Prior experience with Xactimate™ estimating software is a plus but not required

    Skills/Physical Demands/Competencies

    Walking and/or standing throughout the day

    Some site visits will be required to accurately scope a project

    The employee is occasionally exposed to extreme conditions such as heat or cold

    The noise level at individual job sites can be loud

    Normal Working Hours, Additional Working Hours, and Travel Requirements

    This is a full-time position, working hours varying between 8:00 a.m. and 5:00 p.m., Monday–Friday, 40 hours per week minimum on. This position frequently working on-call. Long hours or weekend work may also be required. Travel is required and is primarily local.

    Benefits:

    Paid training

    Opportunity for Advancement

    Paid Time off, Paid Sick Time off and Paid Holidays

    Gas and Phone stipend

    Company Vehicle May be Assigned

    And more!

    Pay starts at $22-$24 per hour based on experience

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.