Job File Coordinator

SERVPRO of Hoboken/Union City

Job File Coordinator

Cliffwood, NJ
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Bonus based on performance

    Competitive salary

    Dental insurance

    Opportunity for advancement

    Paid time off

    Vision insurance

    Wellness resources

    We’re looking for a Job File Coordinator to be the backbone of our reconstruction projects. In this role, you’ll keep jobs moving smoothly by managing the paperwork, schedules, and communication that make projects successful. You’ll support project managers, crews, and customers to ensure every file is accurate, every deadline is met, and every client feels taken care of.

    What You’ll Do:

    Keep job files organized, complete, and compliant with insurance and company standards

    Track project milestones, change orders, permits, and authorizations

    Communicate with customers, insurance adjusters, and vendors to keep everyone updated

    Support project managers with scheduling, budgeting, and billing

    Review files for accuracy and prepare them for billing and audits

    What We’re Looking For:

    Experience in construction, restoration, or insurance claims (preferred but not required)

    Strong organizational and multitasking skills

    Excellent written and verbal communication

    Tech-savvy (comfortable with MS Office, project management tools, and ideally Xactimate)

    Detail-oriented, dependable, and able to thrive in a fast-paced environment

    Why You’ll Love Working Here:

    A supportive team that values precision, professionalism, and customer care

    Opportunities for growth within an expanding SERVPRO franchise

    Competitive pay and benefits

    The chance to play a key role in restoring homes, businesses, and peace of mind

    This position is full-time, Monday-Friday, in our Cliffwood, NJ office.

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.