Benefits:
401(k) matching
Company car
Health insurance
Opportunity for advancement
Paid time off
The Construction Operations Manager plays a critical role in ensuring Westlake Group operates at a high standard across every job site. With a growing portfolio of residential and commercial projects, this leader will bring structure, accountability, and operational consistency to field execution while supporting the success of our project managers, superintendents, and crews.
This position is not just about managing projects it’s about strengthening the operational systems that allow great teams to perform at an elite level. The right candidate will elevate field performance, improve coordination across departments, and ensure every project reflects the credibility, mastery, and intentionality that define Westlake Group. This is an opportunity to step into a key operational leadership role within a company that values professionalism, accountability, and long-term growth.
Leadership Scope
Responsible for coordinating the work of:
Project Managers, Superintendents, Estimating Department, Field crews totaling up to 50 personnel.
Key Responsibilities
Operations & Field Execution
Oversee daily field execution across residential and commercial plumbing projects
Support superintendents with jobsite leadership and operational problem solving
Manage labor allocation, manpower forecasting, and crew deployment
Track crew productivity and jobsite performance
Project Coordination
Coordinate scheduling, jobsite readiness, and resource allocation
Ensure materials flow properly between purchasing, warehouse, and field teams
Assist with budget monitoring and project progress tracking
Coordinate with project managers to maintain schedule commitments
Estimating & Project Controls
Review and coordinate final estimates from the estimating department
Ensure project scopes are executable and aligned with field capabilities
Evaluate and approve change order values according to project agreements
Maintain a steady pipeline of residential and commercial projects
Client & Builder Relationships
Maintain strong relationships with general contractors and builder clients
Support development of new builder partnerships
Ensure consistent communication and responsiveness throughout projects
Safety & Performance
Promote jobsite safety practices and compliance
Conduct performance evaluations for field leadership
Provide weekly operational reports to executive leadership
Identify opportunities for process improvement and operational efficiency
Skills & Qualifications
Experience
Bachelor’s Degree in Construction Management, 8+ years experience in plumbing, mechanical, or construction leadership
Proven experience managing multiple job sites simultaneously
Experience with both new construction and renovation projects
Technical Knowledge
Strong understanding of Plumbing systems, underground utilities, construction practices
Familiarity with Arkansas plumbing codes and inspections
Ability to interpret construction drawings and specifications
Systems & Technology
· Experience with construction software platforms such as, ServiceTitan, FastEst, .
PlanHub
Leadership Skills
Strong team leadership and mentorship ability
Excellent organization and communication skills
Calm under pressure and deadline-driven
Effective conflict resolution and escalation management
Ability to lead across multiple active job sites
Compensation & Benefits
Company truck
Company laptop and phone
Company-paid health insurance
Dental and vision coverage options
401(k) with company matching
Paid time off
Westlake Group has served Central Arkansas for over half a century, delivering dependable residential and commercial plumbing construction & services. Our mission is simple: building sustainable solutions that serve our employees, clients, communities, and the long-term strength of our company. We strive to operate as the undisputed model of excellence where great people become elite, creating an environment where skilled professionals can grow, develop mastery in their craft, and take pride in the work they do every day.
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Benjamin Franklin Plumbing Corporate.