Benefits:
Company vehicle or vehicle allowance
401(k)
401(k) matching
Bonus based on performance
Dental insurance
Health insurance
Opportunity for advancement
Training & development
Vision insurance
Competitive salary
Construction Operations | Project Management | Team Leadership
We are seeking an experienced Construction Operations Manager to lead the overall performance, profitability, and operational execution of our reconstruction division. This role is responsible for overseeing all aspects of construction operations, including project management, production teams, subcontractor relationships, scheduling, budgeting, quality control, and customer satisfaction.
The Construction Operations Manager serves as the operational leader for reconstruction services and is accountable for driving project profitability, developing high performing teams, improving operational efficiency, and delivering an exceptional customer experience.
This position offers the opportunity to lead a growing construction operation while partnering with executive leadership to drive strategic initiatives and long term growth.
Key Responsibilities
Operational Leadership
Direct and oversee all reconstruction and construction operations
Ensure projects are completed safely, on schedule, within budget, and according to company standards
Establish and maintain operational processes, procedures, and best practices
Monitor project performance, productivity, quality, and customer satisfaction metrics
Lead continuous improvement initiatives to increase efficiency and profitability
Financial Management
Maintain accountability for divisional financial performance
Review project budgets, estimates, job costing, and profit margins
Monitor work in progress, revenue forecasts, and backlog management
Identify opportunities to improve profitability and operational performance
Ensure proper utilization of labor, equipment, and subcontractor resources
Team Leadership
Recruit, develop, and retain high performing Project Managers, Superintendents, and field personnel
Provide coaching, training, performance management, and career development
Establish clear expectations, accountability measures, and performance standards
Foster a culture of teamwork, professionalism, and operational excellence
Project Oversight
Review and monitor project schedules, milestones, and production targets
Ensure compliance with contracts, building codes, safety regulations, and company policies
Resolve project challenges and escalated customer concerns
Maintain strong relationships with customers, subcontractors, vendors, and business partners
Ensure accurate project documentation and reporting
Strategic Growth
Partner with executive leadership to support growth initiatives and market expansion
Identify opportunities to improve operational capabilities and customer service
Assist in developing annual budgets, goals, and performance objectives
Support business development efforts through operational excellence and customer retention
Qualifications
5+ years of construction management, operations management, or restoration leadership experience
Proven experience managing multiple construction projects simultaneously
Strong understanding of project management, scheduling, budgeting, and job costing
Experience leading and developing construction teams
Ability to analyze financial reports and operational metrics
Excellent communication, leadership, and problem solving skills
Knowledge of Xactimate and insurance restoration processes
Compensation
Salary commensurate with experience. Performance incentives available based on operational and financial results.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.