Construction Operations Manager
Benefits:
Health insurance
Paid time off
Vision insurance
401(k) matching
Bonus based on performance
Company car
Competitive salary
Dental insurance
Do you love helping people through difficult situations? Then, don’t miss your chance to join our Franchise as a new Construction Operations Manager. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!
Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero! In this role, you will give an estimate of the work that needs to be done with incoming customer calls and dispatch the work to appropriate teams within the franchise.
Key Responsibilities
Oversee and ensure customer and client satisfaction
Monitor volume of work
Monitor all job cycle activity and profitability in DASH
Develop departmental budgets for General Manager or Owner approval
Assist in finding and vetting subcontractors
Perform QA checks in the field for employees and subcontractors
Manage all aspects of construction division
Manage daily operations of construction team
Validate potential construction leads
Assign leads/projects to project managers and superintendents
Ensure construction team follows proper work process
Review and evaluate estimates created by construction project managers
Perform tasks within the project management process to assist the construction team as needed (i.e. high volume, large project, etc.)
Assist construction managers with budgeting and bidding
Conduct weekly Work-in-Progress meetings with construction team
Ensure two-way communication with the mitigation division
Manage individual team members who work together to process construction projects
Train construction team members
Conduct periodic performance reviews with individual construction team members
Ensure employee compliance with all Company policies
Review and validate subcontractor invoices
Be familiar with and able to execute all roles and responsibilities of the Construction Coordinator, Construction Superintendent, and Construction Project Manager
Position Requirements
High school diploma/GED
Project Management Professional (PMP) certification preferred
Previous construction management experience
Excellent organizational and leadership skills
Ability to meet established production goals and maintain profitability
Effective written and oral communication
Skills/Physical Demands/Competencies
Walking and/or standing throughout the day
Frequent driving and sitting
Occasionally climbing ladders
Occasionally exposed to extreme conditions such as heat
The noise level at individual jobsites can be loud
Compensation
Base salary of $100,000 - $115,000, plus quarterly performance bonuses based on department revenue and profitability.
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All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.