Construction Operations Manager

SERVPRO of Kansas City Midtown

Construction Operations Manager

Lenexa, KS
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Bonus based on performance

    Company car

    Competitive salary

    Dental insurance

    Health insurance

    Paid time off

    Training & development

    Vision insurance

    Wellness resources

    About the Role The Construction Operations Manager is responsible for a wide range of functions necessary to successfully manage the construction division and plays a crucial role in overseeing the construction division and ensuring operational efficiency. They are responsible for setting departmental budgets, managing daily operations, and identifying areas of improvement while ensuring a high quality of service in all dealings with customers, clients, subcontractors, resource providers, and company employees involved in Construction services.

    Responsibilities

    Oversee and ensure customer and client satisfaction

    Monitor volume of work

    Develop departmental budgets for General Manager or Owner approval

    Assist in finding and vetting subcontractors

    Manage all aspects of construction division

    Manage daily operations of construction team

    Validate potential construction leads

    Assign leads/projects to construction Project Managers

    Ensure construction team follows proper work process

    Review and evaluate estimates created by construction Project Managers

    Perform tasks within the project management process to assist construction team as needed (i.e. high volume, large project, etc.)

    Assist Construction Project Managers with budgeting and bidding

    Conduct weekly Work-in-Progress meetings with construction team

    Ensure two-way communication with the mitigation division

    Manage individual team members who work together to process construction projects

    Train construction team members

    Conduct periodic performance reviews with individual construction team members

    Ensure employee compliance with all company policies

    Be familiar with and able to execute all roles and responsibilities of the Construction Coordinator and Construction Project Manager

    Demonstrate a sense of urgency; proactively communicate with clients and customers

    Encourage relationship development to build the company’s portfolio

    Skills

    Construction

    Budgeting

    Operations Management

    Operations

    Profit Maximization

    Customer Satisfaction

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.