SERVPRO Team Shaw – Ranked #69 Fastest Growing Construction/Restoration Company in US by Inc 5000 and #2 Best Place to Work by Dallas Business Journal

SERVPRO Team Shaw is one of the largest SERVPRO's in Texas and has grown from one location in 2019 to 30 locations today. We have grown 10x in the last 3 years and are looking to double in growth in near future. We are a full turnkey provider for our customers doing everything from Water and Fire Emergency Services, Moving and Storage of Contents, and Textile Cleaning all the way to Reconstruction.

Growth opportunities can arise through any of the above-mentioned divisions, as well as specializations for commercial large loss, fire damage restoration, Reconstruction and Capital Improvement Projects. If you have a sense of urgency and want to grow with a company that has seen 10x growth over the last 2 years, look no further and apply today!

As a Construction Project Manager with SERVPRO, you will be responsible for overseeing the day-to-day operational performance of all reconstruction projects and project management staff. This role ensures projects are executed safely, on schedule, within scope and budget, and to the highest quality and customer service standards. The Project Manager provides leadership, accountability, and process consistency across all reconstruction activities while serving as a key liaison between leadership, project teams, customers, and trade partners. the highest quality of service is provided to all customers, insurance partners, and internal teams.

Key Responsibilities:

Operational Oversight

Oversee all active reconstruction projects to ensure compliance with approved scopes of work, schedules, budgets, and quality standards

Provide direct supervision, coaching, and accountability for Project Managers and/or Reconstruction Managers

Ensure every project is managed with a detailed, approved project schedule and monitored for adherence

Monitor project progress, resolve escalated issues, and remove obstacles impacting production

Quality Compliance

Ensure all work complies with plans, specifications, company standards, local building codes, and safety regulations

Conduct periodic site visits and quality audits to verify workmanship and documentation standards

Ensure final walk-throughs, completion documentation, and customer satisfaction certificates are consistently completed

Customer Experience & Communication

Set customer service expectations across all projects and ensure consistent communication standards are met

Review and enforce requirements for daily progress photos and weekly customer updates

Address escalated customer concerns and ensure timely, professional resolution

Scheduling & Resource Management

Oversee subcontractor scheduling, labor allocation, and material procurement across projects

Ensure inspections with local jurisdictions are properly coordinated and passed

Evaluate subcontractor and vendor performance and maintain approved trade partner standards

Financial Oversight

Monitor job costs, margins, and change orders across all reconstruction projects

Ensure Project Managers stay aligned with billing schedules and customer payment timelines

Review estimates, invoices, and job cost reports for accuracy and completeness

Process, Documentation & Reporting

Ensure all project activities are accurately documented in job books and management systems

Identify areas outside of contracted scope and ensure proper change management procedures are followed

Track operational KPIs including schedule adherence, gross margin, customer satisfaction, and subcontractor performance

Recommend and implement process improvements to increase efficiency, profitability, and consistency

Schedule:

Monday - Friday, 8:00 AM – 5:00 PM

(Some overtime may be required)

Qualifications:

Bachelor’s degree in Construction Management preferred (or equivalent experience)

5+ years of experience in construction or reconstruction project management

2+ years in an operations, senior project management, or leadership role

Strong understanding of construction processes, scheduling, estimating, and contract administration

Proven experience managing multiple projects and teams simultaneously

Demonstrated ability to analyze financials, job costs, and project performance

Preferred Experience:

Experience with restoration software (Xactimate, PSA/CAM, BuilderTrend, Company Cam, etc.).

Prior work in insurance, claims management, construction coordination, or mitigation/reconstruction support.

Familiarity with insurance carrier requirements, SLAs, and documentation standards.

Understanding of restoration industry workflows is a plus.

Benefits:

Medical, Dental, Vision Insurance

Company Vehicle

Bonus Plans

Paid Time Off + Sick Leave

401K with Company Matching

Professional Development & Training Opportunities

Growth potential in a rapidly expanding company

Equal Opportunity Employer & Employment Disclosures

SERVPRO Team Shaw is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law. This is a full-time, at-will position. Employment may be terminated by either party at any time, with or without cause or notice. This posting does not constitute a contract of employment or a guarantee of continued employment. All offers of employment are contingent upon the successful completion of a background check, subject to applicable law, and verification of eligibility to work in the United States as required by federal law (Form I-9). All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, LLC, the Franchisor, in any manner whatsoever.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.