Benefits:

Dental insurance

Free uniforms

Paid time off

Vision insurance

Xactimate Experience Required- Will not be considered without Xactimate Experience Local Candidates Only

Job Description: Plan and execute Reconstruction projects while ensuring a high quality of service in all dealings with customers, clients, subcontractors, employees and resource providers involved in reconstruction services. Manage the entire customer experience and overall customer satisfaction.

Responsibilities:

Responsible for the customer service and management of the customer experience.

Evaluate and sell projects. Negotiate terms and set expectations with customers and clients

Create project schedule, timeline, budget and ensure they are met.

Identify and document project scope of work. Obtain customer and client agreement on scope and estimate

Manage project budgets and ensure projects are completed within budget

Manage multiple subcontractors

Touch every job every day and keep the job moving

Compile and resolve punch list items

Maintain continuous communications with customers, subcontractors, and team members

Identify and qualify subcontractors and resource providers

Ensure all subcontractor paperwork is up to date

Ensure proper permits are acquired

Ensure quality control at project sites and adherence to safety standards

Perform final walk-through with customer to ensure customer satisfaction

Qualifications:

Proven experience in project management within the reconstruction industry

Superb customer service track record

Experience in Xactimate software required

Excellent time management skills and the ability to prioritize tasks effectively

Effective written and oral communication

Experience in restoration and/or construction

High school diploma/GED (Degree Preferred)

Ability to successfully complete a background check subject to applicable law, including employment verification, MVR, and drug testing

Physical and Work Environment Requirements:

Exposure to extreme conditions such as heat

Walking and standing for long periods of time, driving, sitting, climbing,

Ability to climb ladders and work at ceiling heights

Ability to work in tight spaces (e.g., crawls spaces under buildings)

Benefits:

Dental and Vision Insurance

Paid Holidays

Paid Time Off

Uniforms

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.