Job Description

BLS INTERNATIONAL IS LOOKING FOR AN OFFICER-OPERATIONS POSITION IN MIAMI, FLORIDA THIS WILL BE A FULL-TIME POSITION.

This is an excellent opportunity for anyone looking to build a career in government to citizen services. In a nutshell, this is a front-office Customer Service and data entry position with high attention to detail and the ability to work in a fast-paced environment.

POSITIONS AVAILABLE: Full Time (40 hours/week paid bi-weekly)

JOB TITLE: - OPERATIONS OFFICER - VISA APPLICATION SERVICES LOCATION: - Miami, Florida

LANGUAGES: English

OFFICE HOURS: 8am - 5pm (Additional/less hours as per business needs) BENEFITS: All Full-Time staff receive 10 days Paid Time off after 6 months of probation, Paid Federal/State/Consulate Holidays

*MUST BE AUTHORIZED TO WORK IN THE US

JOB RESPONSIBILITIES:

· Client facing – answering queries, advising applicants, managing disputes

· Customer Service –attending phone calls/emails

· Collection of visa applications & document scrutiny for visa processing, attestation & legalization services

· Biometrics capture (Photo & Fingerprints)

· Cash collection & POS entry

· Data Entry with 100% Accuracy - complete the application life cycle in system

· Provide applicants with information on all Value-added services

· Admin duties: photocopying/scanning/filing/inventory

· Complete the delivery of passport to applicant via courier or pick-up

· Other duties as assigned

REQUIRED EXPERIENCE & QUALIFICATIONS:

· Excellent communication skills in English

· Minimum Education: Associates Degree or Bachelors

· Computer savvy with working experience of Microsoft Office

· Hands on experience in updating/creating reports

· High level of attention to detail under stringent timelines

· Flexible with work hours (Day shift only)

· Must be willing to produce background verification check upon hire

Job Type: Full-time