Job Description

How You’ll Make an Impact

The Collaboration Consultant will be responsible for overseeing the design, architecture, implementation, and security of a variety of unified communications and collaboration client environments.

In addition, the Collaboration Consultant will be responsible for

• Support client visioning for future systems deployments.
• Prepare scope documents and project plans.
• Design and implement best practices for collaboration solution deployment to ensure client investment in technology is consistent with their business objectives and that proposed projects are executed successfully.
• Support sales efforts surrounding delivery team.
• Training and support of Associate Consultants and more junior team members.

Qualifications

Your Strengths in Action

• You have a strong consulting background and have worked through the full project lifecycle from sales to rollout for large Unified Communication initiatives.
• You enjoy a problem solving challenge. You use this passion to better deliver client management resolution with your excellent debugging and troubleshooting skills
• You have the expertise and professionalism to interact with any level of an organization.
• Your work style is flexible. Some tasks are great to tackle with a team, and other stuff you can handle on your own!
• You have excellent communication skill whether that be in-person, over-the-phone or e-mail.
• You don’t mind responsibility, you’re accountable for your work and dedicated to a job well done.
• You’re willing to travel.

Your Core Skills & Certifications

• Cisco Collaboration
• Cisco voice gateways / CUBE and Telco configuration (POTS, PRI, SIP)
• Cisco Unified Communications Manager
• Cisco IM and Presence
• Cisco Unified Messaging (Exchange)
• Cisco Unity Connection
• Cisco Emergency Responder
• Cisco Unified Operations and Provisioning Manager
• Cisco Webex Calling / Webex Dedicated Instance, Local Gateway
• Microsoft Teams, Direct Routing / Operator Connect
• Migrating/integrating legacy PBX infrastructure to unified communications
• Preferred but not required:
  • Video Rooms
  • Microsoft Exchange (Office 365)
  • Unified Communications as a Service (UCaaS) – Zoom, RingCentral, etc.
  • Scripting languages: Python, PowerShell, etc.

Audio Codes experience including SBC, SBA, and OVOC

Additional Information

Life at Burwood

Our employee-owned culture shapes how we work and grow together. We’re driven, innovative, and always ready to support one another. Even as a contractor, you’ll experience the collaboration, care, and integrity that defines how we show up for our clients and each other.

Contract roles that maintain a consistent schedule of 32 hours per week.

Here’s what you can expect as part of your Burwood experience:

• Health & Wellness
  Access to health, dental, and vision coverage options (based on contract terms and eligibility)

• Financial Well-Being
  401(k) and Roth 401(k) participation with company match (if eligible under contract terms)

Belonging & Culture

We are not intent on being the largest company, but rather the best. These are the words we live by. We welcome top talent, regardless of gender, race, ethnicity, sexual orientation, disability, religion, or age.

By embracing all cultural backgrounds, life experiences, perspectives, and ideas, we not only continue to strengthen our company culture, but also foster innovation and drive organizational success. We believe that diversity fuels creativity and enables us to deliver exceptional results for our clients.

Our Commitment to Diversity & Inclusion

We are not intent on being the largest company, but rather, the best. These are the words we live by. This means we welcome all the best talent, regardless of gender, race, ethnicity, sexual orientation, disability, religion, or age.

Being open to all cultural backgrounds, life experiences, thoughts, and ideas not only strengthens company culture but also encourages different-in-kind thinking and promotes economic success.