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ServiceNow Developer

DirectedLINK

ServiceNow Developer

Anaheim, CA
Paid
  • Responsibilities

    TITLE: SERVICENOW DEVELOPER

    TYPE: PERMANENT

    LOCATION: ANAHEIM, CA

    INDUSTRY: MANUFACTURING AND DISTRIBUTION

    Our client is seeking ServiceNow Developer, to join their CRM organization.

    They have a mature SN environment and need the Developer to focus on configuration and new development using ServiceNow platform, including implementation of ITSM best practice workflows, that support world class standards for delivering Technology Services.

    Responsibilities:

    • Configuration of the ServiceNow system, including creating workflows
    • Build service requests from customer requirements including requests, request items and tasks using workflows -to manage data flows from the customer to the support teams providing the service
    • Use scripting tools and Service Now functionality create script to automate tasks being done in ServiceNow
    • Performs integrations and process automation using ServiceNow Orchestration
    • Load, manipulate and maintain data between Service-now and other systems
    • Thorough understanding of ITIL/ITSM processes
    • Perform system and integration testing with sample and live data Monitor health, usage and overall compliance of the application.
    • Hands-on design, development and deployment experience with the ServiceNow platform

    Basic Qualifications:

    • Bachelor's or master's degree in computer science, information systems, business administration or related field, or equivalent work experience
    • Minimum of seven (7) years of Software Development and Configuration Experience
    • Minimum of four (4) years of ServiceNow experience

    Skills and Knowledge:

    • ServiceNow implementation experience in ITSM modules (Incident, Problem, Change, CMDB & Asset)
    • Experience in CMDB, Discovery and integration with other external modules
    • Hands on in Scripting, Java Script, HTML, XML, AJAX
    • Exp with integration with 3rd party tools using (web services, SOAP, email, MID, etc...).
    • Senior level experience in ServiceNow administration
    • Hands-on experience developing using JavaScript
    • Hands-on experience working with relational databases
    • Hands-on experience with web UI development technologies that include HTML, CSS, and AJAX
    • Knowledge of one or more of the following: HTML/CSS, AJAX, Jelly, JSON, AngularJS.
    • ServiceNow Certified Application Developer
    • An up to date knowledge current technology and IT service management
    • Is proactive, takes action and anticipates opportunities.
    • Ability to translate business needs into requirements
    • Knowledge and experience with financial models and budgeting
    • Strong leadership capability, executing as appropriate in the areas of responsibility
    • Ability to improve operational efficiency and service delivery effectiveness across all lines of business and technology platforms
    • Excellent oral and written communication skills, including the ability to explain technology solutions in business terms, establish rapport and persuade others
    • Customer focus, leadership and collaboration
    • Strategic thinking, information seeking
    • Initiative, innovation, thoroughness and collaboration
    • Influencing others, results orientation