Located in Either San Francisco or Los Angeles offices.

Company seeks a Conflicts Coordinator with a minimum of 2-3 yrs of large law firm experience who will be responsible for working closely with firm attorneys, Conflicts Clerks, Analysts, the Conflicts/New Matters Manager, as well as other members of the New Business Intake and Conflicts Departments.

The Conflicts Coordinator will check for all conflicts and clear processes to provide platinum service to our internal clients. This position is responsible for upholding the standards of quality, consistency, accuracy, thoroughness, and customer service as defined and implemented by the Department. The Coordinator will also responsible for conducting searches using Firm and third party research databases.

Duties & Responsibilities:

• Monitor the Conflicts Inbox to identify rush and high priority requests.
• Coordinate with the team to assign and delegate requests.
• Work with the other Coordinators to transition work among the team.
• Ensure that requests are handled promptly, maintains workload and overall flow of requests.
• Coordinate the Peer Review process to ensure promptness and accuracy.
• Monitor the Inbox to ensure emails are filed correctly.
• Communicate with Attorneys with regards to questions on the status of requests, how to list parties, how to update requests, etc.
• Contribute to process, procedure, and technology improvements in order to reduce risk and improve efficiency.
• Conduct special projects as assigned.
• Ensure internal protocols and procedures are properly followed.
• Ensure accuracy in searching and reporting tasks.
• Coordinate with Analysts and other team members in order to meet deadlines, time-sensitive issues and other challenges.

Qualifications:

• Understand legal conflicts and related ethical rules.
• Exceptional critical thinking and analytical skills.
• Excellent decision-making skills and demonstrated ability to think on your feet.
• Excellent people skills – ability to work in a team oriented and collaborative environment.
• Excellent customer service skills and proficiencies.
• Comfortable working with attorneys and other legal staff.
• Comfortable in a high demand, fast paced environment.
• Ability to accept direction and constructive feedback.
• Ability to take ownership and work independently to resolve issues.
• Flexibility in regard to work hours and schedule.
• Discretion in handling confidential information.

Education/Experience:

• College degree required.
• Minimum 2-3 years of experience within Conflicts preferably in a large firm.
• Proficiency with Microsoft Office Suite as well as web-based systems preferred.
• Knowledge of, and experience using, CMS/Aderant, Dun & Bradstreet, and Hoovers a plus.