Job Description

WORK FROM THE COMFORT AND SECURITY OF YOUR OWN HOME!

CONSUMER ATTORNEY MARKETING GROUP (CAMG) is an advertising agency that combines media buying expertise, industry experience and intensive analytics to deliver the most effective TV & radio campaigns for the legal industry is soon to launch a virtual call center. With offices in Woodland Hills, CA, Las Vegas, NV and Pensacola, FL, we are now currently accepting applications for 10+ work-at-home Call Center Representatives from various areas within the United States. These positions will serve as a member of a top-notch team of professionals within a rapidly expanding organization that provides room for advancement and growth. We are doing virtual interviewing using zoom meetings and also virtual training sessions for successful candidates, once hired. To do both the virtual interview and the training, you must have access to either a laptop or a computer with webcam. After 1-2 weeks of training concludes, successful employees are provided with loaner equipment that is required for this work-at-home option.

In this position, we are looking for highly motivated individuals to assist our consumers in pursuance of a legal claim. Professional phone etiquette, soft skills, attention to detail, and accurate data entry is a MUST. HOURLY RATE PLUS MONTHLY INCENTIVE.

Watch: “Moving Forward,” Messages of Unity from Our Legal Community: http://camgmarketing.com/stream/live.php?v=1311600

WE ARE LOOKING FOR FULL-TIME EMPLOYEES THAT ARE COMMITTED TO WORKING 8 HOURS EACH DAY, 5 DAYS A WEEK. WE HAVE ALL SHIFTS AVAILABLE.

DUTIES/RESPONSIBILITIES:

• Remain readily available for all inbound calls and transition to outbound calls as needed
• Handle a high call volume daily
• Maintain professionalism and follow all call handling procedures as trained
• Follow each client’s intake criteria to obtain needed information
• Maintain reports per Client/Campaign on outreach attempts + final call disposition

REQUIREMENTS:

• Flexible/open to work varying shifts, including weekends, overtime and/or holidays
• Proficient in Word and Excel, including Microsoft Office/Office 365 and ability to learn proprietary software
• Type (40 wpm) with accurate data entry on all reports and completed intakes
• Demonstrate a dedicated work ethic with an adaptable mentality to work in a fast-paced environment / Deadline driven
• Demonstrate effective time management, organizational, and analytical skills
• Exceptional oral and written communication skills
• Must have a pleasant, positive, patient, and friendly attitude
• Uphold a high level of confidentiality
• Must have laptop/desktop, or at minimum a tablet to be able to view and operate screen sharing during virtual training
• A quiet workspace and fast, stable internet connection (25 MBPS or higher) to attain interruption free training and continuous job performance while working from home

EDUCATION AND EXPERIENCE:

• High School Diploma or equivalent
• At least 3 to 6 months customer service experience in a call center environment is preferred
• Bilingual in Spanish
• Legal/Medical/Pharmaceutical background is a plus

http://camgmarketing.com/stream/live.php?v=1311600

NO RECRUITERS PLEASE

Company Description

CAMG is an Equal Opportunity Employer. It is our policy to provide equal opportunities to all employees and applicants for employment without regard to race, color, religion, creed, national origin, gender, sexual orientation, age, gender identity, marital status, citizenship, disability, genetic information, veteran status or any other basis prohibited by applicable federal, state or local law. All offers of employment are contingent upon successful completion of a criminal background check and verification of prior employment and education.