Consumer Product Coordinator

C

Company Confidential

Consumer Product Coordinator

Burbank, CA
Full Time
Paid
  • Responsibilities

    The Consumer Product Coordinator will assist the VP, Consumer Products with planning, developing and implementing the overall company's consumer product strategy.

    Responsibilities:

    • Research and outreach to new stores for Passport Program
    • Ongoing communication with Passport Program participants
    • Facilitate stamp creation/shipment & update/maintain destination list for Passport Program
    • Manage Consumer Product inventory which includes checking stock of merch/packaging, managing re-stock list, maintaining cleanliness of inventory space, and maintaining accuracy of inventory via Shopify
    • Facilitate status of ongoing orders with vendors
    • Search for new vendors for upcoming product ideas
    • Update product cost tracker & vendor list
    • Ensure timely submission and receipt of vendor payments
    • Check Shopify orders for new and unfulfilled items
    • Fulfill Shopify items
    • Check Shop email for customer issues
    • Manage data tracking across consumer products
    • Coordinate with inventory department to make sure inventory on Shopify matches actual inventory numbers
    • Update product images/descriptions and add new products to Shopify with appropriate tags
    • Stay on top of shipping changes and charges
    • Assist with Branding/Convention which includes:
      • Update/restock personal touches: tissue paper, tape, thank you for ordering cards
      • Update Passport Outreach email as necessary
      • Assure the synchronization of brand perception on convention floor (i.e., appropriate banners, tablecloths, etc.)
      • Make notes of pros/cons of convention set ups for future use
      • When necessary, secure the booth placement and rental of additional items
      • Ensure all public-facing merchandise items are seen by the CEO prior to convention
    • Customer Service point of contact:
      • Respond to shop emails in a timely manner
      • Make sure packages are going out correctly and with some pizazz!
      • Check in with Passport Stores on the program and their concerns/needs
      • Pass along necessary customer complaints/requests to VP, Consumer Products
      • Address issues brought up via socials (coordinate with Marketing Manger)
    • Other ad hoc projects as company growth continues

    Qualifications:

    • 1-2 years experience in consumer product strategy or equivalent
    • 1-2 years of entertainment industry work experience
    • Proficient in MS Word, Excel, PowerPoint.
    • Comfortable engaging in high volume vendor correspondence
    • Able to multitask and work within regular deadlines
    • Basic graphic-design/Photoshop experience a plus
    • Deep historical knowledge of film, both past and present, and love of film
    • Ability to improvise and shift priorities as opportunities arise