Benefits:

401(k) matching

Bonus based on performance

Health insurance

Paid time off

Wellness resources

Benefits/Perks

Competitive Compensation

Work From Home

401K (full time) + Matching

Health Benefits (full time)

Job Summary

Our Contact Center Team is hiring up to 2 new team members who bring a strong work ethic, sharp attention to detail, and a genuine desire to create positive customer experiences. This role focuses on scheduling sales appointments through a mix of inbound and outbound phone calls, texts, and emails in a fast-paced, high-touch environment.

Who Thrives in This Role

Speaks with a smile and communicates clearly and professionally

Enjoys helping customers and creating positive interactions

Highly attentive to detail (accuracy and spelling matter)

Strong multi-tasker able to talk on the phone while texting, scheduling, and documenting

Comfortable in a fast-paced contact center environment

Able to listen, pivot, and think critically during live conversations

Tech-savvy and confident navigating multiple systems and screens

Strong note-taker with excellent documentation habits

Able to remain on the phones for the entirety of their shift

Has a quiet, distraction-free home working environment

Available to work evenings and/or weekends

Weekends Saturday or Sunday, 9am–6pm

Primary Responsibilities

Schedule sales appointments through phone calls, texts, and emails

Utilize both inbound and outbound calls to achieve scheduling goals

Route incoming communications to the appropriate department

Accurately document customer interactions and appointment details

Follow established scripts, processes, and scheduling guidelines

Maintain productivity and quality standards throughout each shift

Position Details

Work From Home position

Full-time shifts available

Evening or weekend availability required

Pay range: $15–$17 per hour, with bonus potential

Zinga’s-provided computer equipment

Reliable internet and smartphone required

Must be able to remain on the phones and perform computer work for the full shift

Quiet home working environment required

Excellent attendance required

Ability to start virtual training on 1/13/2025

Application Instructions

Due to high interest, please follow these steps carefully.

Attach your resume

Include the name of your referring team member if applicable

Provide 3 reasons that you will be an excellent fit for this position

Applications close Friday, 12/26/25. Virtual Interviews will be conducted 12/22/25 - 1/2/26, with training beginning on 1/13/26. Candidates must be able to attend virtual training 1/13 - 1/23 with no interruptions.

This is a remote position.