Overview
We are a busy ophthalmic practice looking for a Specialty and Soft Contact Lens Technician to join our fast paced team! BoozmanHof offers a full range of eye care services from routine vision exams to comprehensive medical exams.
This role is part time and based in our Bella Vista, AR, office.
Job Duties
Quickly engages each patient, establishes rapport, and assesses their needs.
Review patient insurance coverage and available rebate options. Advises patients on options. Submits prior authorizations as needed.
Reviews written prescriptions to determine the specifications for contact lenses; recommends appropriate contact lenses after considering the prescription and the patient's lifestyle needs.
Performs prescription analysis, verifies prescriptions, and places and fills orders with various labs/insurance companies.
Dispenses, fits and adjusts contact lenses. Performs over-refractions.
Records consultations into EMR for doctor approval.
Educates patients on different contact lens materials, fits, and options.
Trains patients on the proper procedure for wearing and care of daily or extended wear contacts, adapting to wearing contacts, visual hygiene, and safety.
Working knowledge of contact lens equipment and instruments.
Receives phone calls, triages patients, and returns voicemails daily.
Monitors trials and inventory levels; organizes and maintains fitting lane area daily.
Other duties as assigned.
Qualifications
Medical office: 1 year (Preferred)
Ophthalmology: 1 year (Preferred)
Knowledge of (or ability to learn) medical office practices and medical terminology, CPT, and ICD 10 codes, contact lenses, medications and ocular disease processes.
Excellent Computer/Telephone Skills, EHR/EMR computer skills
Embrace the core values of BoozmanHof Regional Eye Clinic: Teamwork, Excellence, Compassion, Integrity, and Commitment.