Job Description

Multiple Friendly and Outgoing Call Center Agents are needed to join our client for a FULLY REMOTE position! As the Call Center Agent, you will primarily be responsible for assisting customers via inbound phone calls.

RESPONSIBILITIES OF THE CALL CENTER AGENT INCLUDE:

• Answering inbound calls
• Assisting customers with healthcare plans.
• Directing customers to the proper channels.
• Escalating issues when necessary.

REQUIREMENTS OF THE CALL CENTER AGENT INCLUDE:

• 1-2 years Call Center Experience
• HS Diploma
• Previous experience Working from Home
• Ability to work remotely - high speed internet and a quiet work environment
• Excellent written and oral communication skills

Company Description

Contemporary Staffing Solutions (CSS) is a company that exudes unwavering results with urgency, honesty, and integrity. CSS has been a leading provider of contract, temporary, and direct hire solutions. Nationally supporting Salesforce Projects & Managed Services and staffing solutions with a focus in Accounting & Finance, Human Resources, Sales & Marketing, Information Technology, Salesforce, and Call Center & Office. Everyone at CSS operates with pro-active pipelines, the highest business ethics, a winning spirit in our approach, and a team-oriented workflow with real cross-training. The CSS team coaches you with current business intelligence so that we can timely deliver solutions to meet your expectations. Our testimonials on our website tell the story from our clients and candidates—check them out!