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Health Benefits Information Specialist #106671

Contemporary Staffing Solutions

Health Benefits Information Specialist #106671

Plymouth Meeting, PA
Full Time
Paid
  • Responsibilities

    Job Description

    CUSTOMER SERVICE REPRESENTATIVE - ENTRY LEVEL- MUST BE LOCAL TO PLYMOUTH MEETING, PA

    Multiple friendly and outgoing _Customer Service Representative_s with a background in HealthCare/Benefits are needed to join our client in PLYMOUTH MEETING, PA! As the Customer Service Representative, you will primarily be responsible for assisting Company members with all of their healthcare and benefit needs and questions. This DIRECT-HIRE opportunity offers over $20/HR and will begin REMOTELY!

    RESPONSIBILITIES OF THE CUSTOMER SERVICE REPRESENTATIVE INCLUDE: 

    • Supporting members to navigate the complex health care system through phone and messages.
    • Informing members' decisions by helping them understand benefits and care plans.
    • Helping members find doctors, and making smarter decisions when it comes to healthcare.
    • Assisting members to connect with the right clinical resource when appropriate.
    • Assisting members with improved financial outcomes by optimizing benefit packages and third party vendors appropriately.
    • Helping clients have an improved quality off life by understanding and optimizing their preventative services

     REQUIREMENTS OF THE CUSTOMER SERVICE REPRESENTATIVE INCLUDE:

    • 3-5 years experience in service-based environment, preferably insurance, medical, healthcare, benefits, call center, serving, cashier, etc
    • High School Diploma/GED
    • Strong understanding of Medical Benefits packages
    • Excellent written and oral communication skills
    • Empathetic with strong customer service skills
    • Ability to work remotely and onsite.

     

    Company Description

    CSS is a National Staffing and Recruitment provider specializing in niche recruitment, placing professional talent in Accounting and Finance, Human Resources, Sales and Marketing, Call Center and Office, and Technical positions. At CSS, we consistently strive to meet the needs of our clients and candidates by understanding their expectations to produce the perfect match! We focus on the business growth plan, company culture, and the skill set of the candidate to make a highly effective match.