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Client Service Representative REMOTE!

Contemporary Staffing Solutions

Client Service Representative REMOTE!

Kansas City, MO
Full Time
Paid
  • Responsibilities

    Job Description

    PROCESSOR'S

     

    Flexible and professional job-seekers are needed for a_ PROCESSOR _position in _KANSAS CITY, MO! _As the Processor, you will primarily be responsible for processing financial transactions and customer requests at a high rate of quality and productivity into 529 college savings plans. This position offers $15.25/HR.

     

    RESPONSIBILITIES OF THE PROCESSOR INCLUDE:

    • Processing a diverse range of financial and non-financial transactions including but not limited to: New Account Set Up, Account Contributions, Account Disbursements, Fund Transfers and Exchanges, and Client Correspondence.
    • Meeting productivity, timeliness, and quality standards consistently.
    • Assisting or coordinating support for other functional units.
    • Performing quality assurance on transactions processed by peers.
    • Completing core corporate training and develop solid knowledge of systems.
    • Providing input into new department policies and procedures.
    • Improving job knowledge to advance service capabilities through training and self-study.
    • Learning and following plan rules and procedures that vary by partner/plan.
    • Recommending improvements to applications, workflows, and procedures.
    • Coming up with project ideas to improve departmental functions and are measured on their input to the process.
    • Providing constructive feedback to team members as a result of performing quality assurance on team members work.
    • Assisting management during busy periods to mentor and evaluate temporary staff.
    • Being responsible for protecting, securing, and proper handling of all confidential data held by the company.

     Requirements REQUIREMENTS:

    • Bachelor’s Degree or equivalent experience.
    • Minimum 1 to 2 years’ experience in a professional work environment preferred.
    • Prior financial service industry experience.
    • Strong analytical, problem solving, organizational, interpersonal, and communication skills.
    • Detail oriented, PC/keyboard proficient, flexible, self-motivated, ability to multitask and work well under pressure.

    Contemporary Staffing Solutions (CSS) is a company that exudes unwavering results with urgency, honesty and integrity. CSS has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, Information Technology, Salesforce We respect our clients and candidates equally while keeping the client’s best interest in mind. Everyone at CSS operates with pro-active pipelines and with the highest business ethics, a winning spirit in our approach, a team-oriented work flow, with real cross training. The CSS team coaches you with current business intelligence so that we can manage your expectations. It’s what makes CSS great and, most importantly, FUN to work with!

     

    #KOP

    Company Description

    CSS is a National Staffing and Recruitment provider specializing in niche recruitment, placing professional talent in Accounting and Finance, Human Resources, Sales and Marketing, Call Center and Office, and Technical positions. At CSS, we consistently strive to meet the needs of our clients and candidates by understanding their expectations to produce the perfect match! We focus on the business growth plan, company culture, and the skill set of the candidate to make a highly effective match.