Content Cleaning Specialist

SERVPRO of Austin & Albert Lea/Mason City

Content Cleaning Specialist

Mason City, IA
Part Time
Paid
  • Responsibilities

    Benefits:

    Opportunity for advancement

    Training & development

    Content Cleaning Specialist

    Reports To: Contents Manager

    Position Summary:

    The Restoration Contents Handling Specialist plays a vital role in SERVPRO’s restoration and contents division. This position involves packing, and storing customer belongings safely and efficiently during property restoration or relocation projects. The technician ensures items are handled with the same level of care as top moving companies while adhering to SERVPRO’s restoration standards.

    Key Responsibilities

    Contents Handling & Inventory

    • Conduct detailed inventories of customer belongings using SERVPRO software or digital tracking systems.

    • Pack and wrap items using appropriate materials such as bubble wrap, shrink wrap, and specialty crates.

    • Identify and document damaged or non-salvageable items.

    • Label, tag, and photograph items to maintain clear chain-of-custody records.

    Warehouse / Storage Management

    • Move packed contents into or out of storage facilities.

    • Maintain an organized warehouse with labeled inventory sections.

    • Perform quality checks and assist in content cleaning or deodorization when required.

    Safety & Equipment Maintenance

    • Follow all SERVPRO safety guidelines for lifting, PPE use, and equipment operation.

    • Inspect and maintain moving tools and company vehicles.

    • Report hazards, damages, or unsafe conditions promptly.

    Requirements

    • High school diploma or equivalent.

    • Strong attention to detail and communication skills.

    • Professional appearance and positive, customer-focused attitude.

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.