Content & Social Media Community Associate

Bulletproof

Content & Social Media Community Associate

Seattle, WA
Full Time
Paid
  • Responsibilities

    Job Description

    Bulletproof is looking for a Content & Social Media Community Associate to be the first touch in customer experience through our social media and other channels. You’ll be responsible for managing all online community engagement. Product Q&A, responding to customer comments and DMs, and interacting with the Bulletproof audience and cultivating relationships with influencers, brand advocates, and potential consumers are all parts of this role. You will also bring your understanding of our community and brand voice to supporting the creative team with copywriting tasks. Reporting to the Social Media Manager and working closely with the Content & Creative team, you’ll be a voice of the Bulletproof brand and help drive growth in our Social Media channels and beyond.

    All candidates are encouraged to include their portfolio with previous copywriting work highlighted.

    Key Responsibilities:

    • Community Management: Monitor and actively engage with our social media community by responding to comments, messages, and inquiries in a timely and personable manner across the following channels, but not limited to Instagram, Facebook, TikTok, Linkedin.
    • Influencer/Brand Advocate Management: Maintain existing & cultivate new relationships with influencers, brand advocates/loyal consumers as well as potential customers on social media to amplify the Bulletproof brand presence on social media. Manage and execute gift giving for our most loyal and engaged consumers.
    • Analytics/Reporting: Capture analytics, providing internal team with community insights through monthly reporting.
    • Copywriting: Concept and write for a wide range of materials, including blogs, web pages, social assets and more. Maintain consistent brand voice across all multiple projects that clearly and emotionally communicates the Bulletproof brand to consumers
    • Trend Monitoring: Identify and track industry trends, key moments, and culturally relevant events and help to drive the team's strategic approach to these opportunities. Identify opportunities to increase follower engagement, reach new audiences, and cultivate relationships with influencers and brand advocates.
    • Cross-Functional Collaboration: Work closely with Content, Creative, Brand and Innovation teams as well as other cross-functional teams to ensure our social media and copy efforts are aligned with overall organizational goals and campaigns. Collaborate with our content team to identify common consumer inquiries that we can hatch into valuable, helpful, or intriguing new content.
  • Qualifications

    Qualifications

    • Bachelor’s in Business or marketing preferred
    • 1-3 years of copywriting experience
    • Experience within social media management preferred
    • Basic understanding of nutrition and Bulletproof products – you’ll soon become an expert!
    • Strong professional interest in social media and other digital communications
    • Strong organizational skills with keen attention to detail
    • Exceptional communication and interpersonal skills, especially written
    • Proven ability to work independently and manage multiple projects

    Additional Information

    Annual base salary gross : $60,000 – 70,000. The base salary range represents the anticipated low and high end of the salary range for this position. The base salary is one component of the total compensation package for employees. Other benefits include performance bonus program, generous time-off, flexible schedules, comprehensive health insurance (several options to choose from), 401k program with company match, paid parental leave, company paid disability insurance, and bulletproof.com store discount & credit.

    This is a full-time remote position. Maximum fun, maximum knowledge, and maximum performance are a part of the job description, and you’ll get to work with the team on a regular basis to upgrade your game, your mental performance, and your life. This is a great opportunity to grow with a company.

    Think you’ve got what it takes?

    Let’s talk!

    Grupo Mariposa's mission is to nurture growth and foster sustainability within the global food and beverage industry. We are committed to excellence through disciplined management, innovative practices and dynamic culture that embraces change.

    Grupo Mariposa is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.