Contents Division Lead

SERVPRO of Coffee, Franklin, Warren Counties

Contents Division Lead

Manchester, TN
Full Time
Paid
  • Responsibilities

    Benefits:

    Free uniforms

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    Competitive salary

    Dental insurance

    Contents Division Lead

    SERVPRO of Coffee, Franklin & Warren Counties

    Manchester, TN

    Starting Pay: $22.00/hour Full-Time | Overtime Available | Company Vehicle During Work Hours

    Build Something. Lead Something. Make a Difference.

    At SERVPRO, we don't just clean buildings—we help people rebuild their lives after fire, water, and mold damage.

    When disaster strikes, families trust us with some of their most valuable possessions. Furniture, photographs, heirlooms, clothing, and keepsakes all deserve to be treated with care, professionalism, and respect.

    We're looking for someone who wants to lead our growing Contents Division. This is a leadership role for someone who enjoys taking ownership, helping others, and delivering exceptional results.

    If you're dependable, organized, and take pride in doing things the right way, we'd love to meet you.

    What You'll Be Responsible For

    As the Contents Division Lead, you'll oversee specialty cleaning projects and be responsible for restoring and protecting customers' belongings.

    Your responsibilities will include:

    Fire and smoke damage cleaning

    Contents inventory, documentation, and pack-outs

    Pack-backs after restoration is complete

    Residential and commercial general cleaning

    Post-construction cleaning

    Specialty cleaning projects

    Cleaning and restoring furniture and household contents

    Organizing and maintaining our contents warehouse

    Photographing, labeling, and documenting customer belongings

    Operating cleaning equipment and specialty restoration tools

    Ensuring projects meet SERVPRO quality standards

    Training and assisting technicians when needed

    Communicating professionally with homeowners, adjusters, and project managers

    We're Looking For Someone Who...

    Naturally takes ownership

    Has exceptional attention to detail

    Enjoys organizing and creating systems

    Is dependable and accountable

    Works well independently

    Can lead others through example

    Communicates professionally with customers

    Has a positive attitude, even on difficult days

    Wants to grow into a leadership position

    You don't have to know everything about restoration—we can teach the technical skills. We're looking for someone with the right attitude, a strong work ethic, and a genuine desire to help people.

    Experience That Helps

    Experience in any of the following is a plus:

    Fire restoration

    Contents restoration

    Residential cleaning

    Commercial cleaning

    Hotel housekeeping

    Janitorial services

    Property management

    Warehouse operations

    Moving and storage

    Restoration industry experience

    IICRC certifications are a plus but not required.

    Physical Requirements

    Lift and carry up to 50 pounds

    Bend, kneel, climb ladders, and work on your feet throughout the day

    Safely operate company vehicles

    Work in residential and commercial environments

    Valid driver's license with an acceptable driving record

    Why Join SERVPRO?

    We're a locally owned business that believes great people build great companies.

    We invest in our employees because we believe leadership is developed—not simply hired.

    We work hard, support one another, and genuinely care about helping our customers through some of life's most difficult moments.

    If you're looking for a career where your work matters and your effort is recognized, you'll fit right in.

    Career Growth Opportunity

    This position is more than a job—it's an opportunity to build a career.

    As our company continues to grow, our goal is to expand our Contents Division into a dedicated department. The person in this role will have the opportunity to help build that department, develop systems and processes, mentor future team members, and grow into a leadership position with increased responsibility and compensation.

    If you're looking for a company where you can grow instead of feeling stuck, we'd love to talk with you.

    What We Offer

    Starting pay of $22.00 per hour

    Full-time employment

    Overtime opportunities

    Paid training

    Leadership development

    Advancement opportunities

    Company uniforms

    Supportive leadership team

    Positive, team-focused culture

    The opportunity to build and lead a growing department

    Meaningful work helping families recover after disasters

    Our Core Values

    Integrity – We do the right thing, even when no one is watching.

    Compassion – We treat every customer with empathy and respect.

    Excellence – We pursue quality in everything we do.

    Reliability – Our customers count on us during their worst days.

    Empowerment – We equip our team members to grow, lead, and succeed.

    Our Mission

    To help people through the most stressful and overwhelming times in their lives by reducing uncertainty and restoring their property with professionalism, compassion, and urgency.

    Someone's worst day deserves our best work.

    If that mission resonates with you and you're ready to build something meaningful, we'd love to hear from you. Apply today and become part of a team that makes a real difference in our community.

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.