Contents Production Manager

Paul Davis Restoration of San Antonio TX

Contents Production Manager

San Antonio, TX
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Dental insurance

    Health insurance

    Paid time off

    Bonus based on performance

    Competitive salary

    Vision insurance

    Paul Davis Restoration of San Antonio is a leader in property damage restoration, helping families and businesses recover from disasters. We value teamwork, integrity, and delivering exceptional customer service.

    Position Overview

    We’re seeking an experienced Contents Manager to lead contents operations, including scoping, estimating support, inventory, packing, cleaning, moving, and storage. This position requires familiarity with restoration industry standards, TPAs, and insurance programs.

    This is a great opportunity for a contents or mitigation professional ready to step into a leadership role.

    Key Responsibilities

    Scope and assess contents losses; provide data to estimators for preliminary estimates.

    Communicate scope and value of contents work to adjusters and homeowners.

    Ensure compliance with TPA guidelines, SLAs, and program requirements.

    Lead team performing inventory, packing, moving, cleaning (including ultrasonics cleaning systems) and storage.

    Use restoration software (Encircle, ContentsTrack, DASH) for documentation and tracking.

    Oversee contents process and provide improvements when necessary

    Qualifications

    Previous experience in contents management, restoration, moving services, or a related field is preferred.

    Strong communication skills with homeowners, insurance adjusters, and internal teams.

    Ability to lead and motivate a team.

    Highly organized with attention to detail in scoping, inventory, and documentation.

    Physically able to lift/move furniture and contents as needed.

    Valid driver’s license and clean driving record.

    IICRC Training & Designations a plus (Fire, Water, Odor, Upholstery Restoration)

    What We Offer

    Competitive pay (based on experience) Hourly pay: $20.00 to $28.00/hour based on experience and certifications

    Paid time off and holidays

    Opportunities for training and career development

    Positive, team-focused work environment

    401k Matching

    Bonus opportunities based on performance

    Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you.

    We support and hire Veterans and we are an Equal Opportunity Employer