Benefits:

Health insurance

Vision insurance

401(k)

Company car

Competitive salary

Dental insurance

Who We Are: We are SERVPRO of Northwest Charlotte. We are part of a team that is a national leader in property disaster restoration. From initial clean-up to complete rebuilds, SERVPRO is there every step of the way. We have a long-standing reputation as a leader in our industry.

In this position, you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”!

Job Description

The Contents Project Manager will serve our customers who need their damaged properties cleaned and their belongings safely moved. You will work with the Contents Project Coordinator to schedule and plan jobs. You will manage customer contents jobs and crews according to SERVPRO procedures. You must be comfortable working in challenging situations, enjoy meeting people, have superb interpersonal skills, and be a great leader.

Responsibilities

Manage contents and cleaning crews and jobs according to SERVPRO procedures

Perform job estimates and scope services

Review job scopes to ensure accuracy and to ensure staff is prepared with necessary supplies and equipment

Assign crews and coordinate work for cleaning jobs and customer contents packouts and packbacks

Supervise Team activity and monitor jobs from start to finish

Establish rapport and reliably communicate with commercial and residential customers, and insurance representatives

Keep Contents Manager and Contents Project Coordinator updated on job progress

Resolve problems quickly as they arise

Manage job file documentation, job profitability, and efficiency

Review final job paperwork including, scope, estimate, job diary, and work orders

Qualification Requirements

Restoration cleaning experience

Shipping/receiving and inventory management

Contents packing and moving experience

Ability to travel locally and between NC and SC on day trips

Ability to successfully complete a criminal background check subject to applicable laws

Effective written and oral communication skills

Accurate math skills

Physical Requirements and Work Environment

Exposure to cleaning products and chemicals

Ability to regularly lift a minimum of 50 pounds and up to 100 pounds with assistance

Ability to climb ladders, work at ceiling heights

Ability to access and work in tight spaces (i.e. crawl spaces, attics)

Ability to walk, stand, sit, and drive for long periods of time

Ability to repetitively push, pull, lift, and carry objects

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.