Benefits:

Bonus based on performance

Competitive salary

Paid time off

Training & development

About White Glove Remediation and Restoration

At White Glove Remediation and Restoration, we’re a locally owned and operated company committed to excellence in every aspect of disaster recovery. We specialize in helping homeowners and businesses bounce back from water, fire, and mold damage—with fast response times, expert care, and results that speak for themselves.

Our name reflects our approach: detail-oriented, respectful, and always professional. We take pride in treating our customers—and each other—with the highest level of respect. We’re passionate about growth, driven to deliver top-tier service, and proud to make a difference when it matters most.

Job Summary:

This position is responsible to both supervise and provide operational support in remediation efforts for client content. Main functions will include overseeing and performing tasks related to contents packing, moving, and cleaning; deodorizing; manipulation; and storage. This position will be required to use a variety of specialized equipment and cleaning chemicals under supervision.

Responsibilities:

Oversee the inventory, packout, cleaning, vaulting, wrapping, staging, and pack back of contents

Point of contact communicating with clients and insurers, while reporting to General Managers

Responsible for the safety program and training new hires

Perform Dry and Wet mitigation/pre-cleaning using accepted procedures

Manipulate contents at the client site to allow for the remediation crew to perform required tasks

Applies inventory management for client contents inline with White Glove procedures

Correctly wrap and package contents to prevent damage during transport

Accurately load and unload contents on and off the truck

Transport contents to cleaning facility for cleaning and storage

Adhere to MSDS recognized standards

Perform daily vehicle safety and maintenance inspections and maintain in clean serviceable condition

Adhere to appearance guidelines and corporate values

Qualifications:

Construction, restoration, moving, or insurance industry experience preferred

Must be able to identify Product (consumables), usage, and disposal requirements with training

Forklift certification or ability to become certified

Possess a sense of urgency, professional demeanor, positive attitude, and strong work ethic

Strong customer orientation with excellent interpersonal communication skills

Ability to lead and multitask in a fast-paced environment

Comprehensive understanding of customer service principles and practices Physical Requirements

Frequent lifting in excess of 100 lbs

Access and mobility in tight spaces

Knowledge/Skills/Abilities:

Demonstrated ability in planning and managing multiple projects, and in problem analysis and problem resolution

Strong decision making and negotiating skills

Demonstrated leadership skills

Ability to effectively communicate verbally and in writing

Detail oriented with excellent organizational skills

Working Conditions / Physical Abilities:

Must be able to ride and/or operate a motor vehicle on a daily basis for extended periods of time

Climb in and out of vehicles and stairs

Frequently operates forklifts, power tools, and hand tools

Continuously sits, walks, bends, crouches, kneels, climbs, lifts (occasionally above shoulder)