Benefits/Perks

Paid Training

Career Advancement Opportunities

Competitive Compensation

Health Insurance

Referral Program

Employee Assistance Program

Paid Time Off

401K with Company Match

Job Summary Join DRYmedic® Restoration Services as a Contents Technician/Assistant Coordinator, where you'll split your time between hands-on field work and office-based support. In this dual role, you’ll be part of a team of highly qualified technicians providing exceptional customer service while cleaning and restoring clients’ belongings damaged by water, fire, smoke, and mold. You’ll assist with on-site content cleaning and packing, as well as coordinate behind the scenes—handling scheduling, documentation, and customer communication—to ensure efficient, end-to-end project execution.

Field Responsibilities

Perform contents restoration tasks based on work orders, including cleaning and packing household items and furniture from damaged areas.

Box, label, and transport belongings on-site or to our cleaning/storage facilities.

Take accurate inventory and photo documentation of all items.

Clean the vicinity of the damaged area in preparation for reconstruction.

Professionally clean, deodorize, and perform light repairs on household items/furniture.

Office Responsibilities

Assist and provide updates to the Contents Coordinator regarding incoming calls, emails, and job requests.

Answer and place customer service calls, follow up on paperwork, and respond to miscellaneous inquiries.

Enter and maintain accurate project data, compile materials, and ensure files are up to date.

Help resolve job-related issues, including equipment and site concerns.

Support project administration tasks such as scheduling, crew assignments, purchase orders, and safety reporting.

Assist with other office management duties as needed to ensure smooth operation of the Contents Department.

Qualifications

2 or more years of experience in the Restoration Industry.

At least 1 year of administrative or office coordination experience.

Ability to lift 30+ lbs. and perform physical tasks such as bending, kneeling, and lifting.

Strong verbal and written communication skills with excellent attention to detail.

Professional, customer-focused, and able to work well in a team.

Highly organized and able to manage multiple tasks in a fast-paced environment.

Proficient with computers and technology; confident phone and email communication skills.

Valid driver’s license and ability to pass a background check.

Availability to work some Saturdays during busy seasons.

Willingness to learn and grow within the company.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Drymedic Restoration Corporate.