Benefits:

Bonus based on performance

Competitive salary

Paid time off

Client Summary – IRS Enterprise File Storage (EFS) Support

The Internal Revenue Service (IRS) Information Technology division is modernizing its operations to improve efficiency and service delivery. The Enterprise File Storage (EFS) program supports the transition from paper-based to electronic workflows, enabling secure digital document processing and collaboration across the agency. Contractor personnel will provide program management, software development, engineering, and operational support for EFS and related systems such as Enterprise Electronic Facsimile (EEFax), Zero Paper Initiative (ZPI), Robotics Process Automation (RPA), and Taxpayer Digital Communications (TDC). Work includes maintaining and enhancing workflows, integrating new technologies, supporting migration and data consolidation efforts, and ensuring compliance with federal IT and cybersecurity standards. The EFS program is critical to the IRS’s mission to streamline taxpayer communications, automate document handling, and support ongoing modernization initiatives.

IT Business SME – IRS EFS Support

Expanded Summary: Supports business process optimization and workflow development, focusing on user experience and operational efficiency. Develops requirements, use cases, and user stories, and coordinates with business and ITS partners.

Estimated Annual Salary Range: $95,000 – $105,000

HR Job Description: Support business process optimization and workflow development for IRS EFS. Develop requirements, use cases, and user stories, and coordinate with business partners. Requires experience in business analysis and workflow development.