Contract Infrastructure Services IT Business Manager

Shulman Fleming & Partners

Contract Infrastructure Services IT Business Manager

New York, NY
Paid
  • Responsibilities

    Contract IT Business Manager for Infrastructure Services

    MUST be local to New York City, Hybrid Schedule

    You will own the day-to-day business management for the entire Infrastructure of a global bank including budgets, cost structure understanding, financial management, talking to Infrastructure engineers about growth plan and deal with large data sets using Excel, SharePoint and ServiceNow. Ability to make presentations to Sr Level Executives.

    Please note: this is not a Project Manager or Infrastructure Manager-this is a Business person out of banking or financial firm.

    Responsibilities

    • As an IT Business Manager, you will serve as a trusted partner for Technology leadership, supporting financial planning, workforce management, reporting, and governance across the Technology organization
    • You will provide the structure, data integrity, and operational discipline required to support effective oversight, prioritization, and execution across a complex technology portfolio
    • This role is critical to enabling leadership effectiveness by ensuring financial and workforce information is accurate, timely, and decision-ready, and by supporting disciplined operating rhythms, clear reporting, and proactive identification of risks, dependencies, and trade-offs

    Financial Planning & Forecasting:

    • Own the maintenance of rolling forecast models by integrating workforce changes, project timelines, vendor activity, and contract milestones into a single financial view
    • Analyze financial performance and variances, identify key drivers and risks, and present decision-ready insights and remediation options to Technology leadership
    • Maintain accuracy and consistency of financial data, including budgets, cost centers, funding sources, and related metadata throughout the fiscal year
    • Provide visibility into spend trends, run-rate risks, and savings opportunities, ensuring approved actions are reflected in forecasts and plans

    Leadership Reporting & Governance:

    • Own the synthesis, accuracy, and consistency of leadership reporting materials to support senior-level decision-making
    • Support leadership operating rhythm by coordinating meeting agendas, materials, and preparation timelines
    • Track actions, risks, and decisions arising from leadership meetings, planning cycles, and governance forums, and escalate issues requiring leadership attention

    Workforce & Organizational Management:

    • Maintain leadership-ready workforce views, including headcount, roles, reporting lines, start and end dates, and funding alignment
    • Track joiner, mover, and leaver activity and coordinate with functional partners to support timely onboarding, transitions, and offboarding
    • Support core talent processes with HR by coordinating inputs, timelines, and governance
    • Surface workforce-related operational risks and constraints, including seating and workplace needs for new hires

    Vendor & Contract Visibility:

    • Maintain visibility into vendor, contract, and contractor data accuracy, including start and end dates, renewals, and funding impacts
    • Monitor timing and financial impacts related to onboarding, contract changes, or seasonal workforce adjustments and reflect these in forecasts and reporting
    • Surface vendor-related dependencies or risks that may affect cost, timing, or planning assumptions

    Portfolio & Planning Support:

    • Support updates to technology roadmaps by identifying timing changes, dependencies, and impacts on financial or workforce plans
    • Validate that new initiatives align to approved budgets and plans and that required data is complete prior to leadership review

    Qualifications

    • 5-7 years of experience in technology business management, finance, or operational roles
    • Experience supporting senior Technology leaders in large, matrixed organizations
    • Demonstrated ability to operate independently across a broad, complex scope
    • Strong financial and analytical skills
    • Ability to translate complex information into clear, actionable insights
    • Executive-level communication and presentation skills
    • High attention to detail, data integrity, and follow-through
    • Strong EXCEL for large data-sets and Pivot tables