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Logistics Account Representative

ContractRecruiter.com

Logistics Account Representative

Covington, KY
Full Time
Paid
  • Responsibilities

    Job Description

    Logistics Account Representative – Corporate Office – Covington, KY

    About the Company

    A full-service freight transportation solutions provider offering full-truckload (van, flatbed and refrigerated) freight, LTL freight, air/ocean imports and exports, intermodal, and expedited services all over the 48 states, Canada, and Mexico.

    With founding principles that emphasize a high level of integrity and exceptional service, each member of their team takes a vested interest in contributing to the success of their customers.

    About the Role

    The Logistics Account Representative will work full-time at a Corporate Office in Covington, KY. Logistics Account Representatives primary goals are to develop, maintain, and grow a book of business. Logistics Account Representative s are purely customer-facing and work closely with the Carrier Sales Representative on their team to cover their customers' freight.

    We are looking for a professional with strong communication and relationship-building skills who is interested in advancing their sales career with an award-winning, growing company.

    What You Will Do

    • Prospecting & Relationship Building: Cold calling new customers and developing new relationships, maintaining customer satisfaction with current accounts, broadening new business from Business Development Manager to increase business footprint with a particular customer
    • Prioritize Team Workload: Work closely and diligently with your Carrier Sales Representative to prioritize your customers’ needs and ensure that they are fulfilled on a daily basis
    • Customer Outreach & Load Confirmation: Continually touch base with your customers in order to proactively maintain business and customer satisfaction
    • TMS Documentation: After TMS training, use it to document all customer interactions, issues, etc.
    • Communication: Be in constant communication with your customers and Carrier Sales Representative
    • Problem Solving: Be adaptable, knowledgeable, and resourceful in order to solve every customer issue you come across

    What You Bring to the Table

    • Bachelor’s degree
    • Strong problem solving, analytical, and negotiation skills
    • Experience with closing sales deals
    • Previous sales experience
    • Proficient written and verbal communication
    • Excellent attention to detail and problem solving/ analytical skills, multitasking, and technological skills
    • Exceptional customer service and interpersonal communication skills
    • Proven experience with high call volume in a sales environment
    • Ability to multi-task and troubleshoot various problems as they arise

    What They Offer

    • The Company’s No. 1 investment is in their employees.
    • $42-60K base salary + uncapped commission (base salary dependent upon experience)
    • Year one total comp could reach up to $120K with the potential for up to $200K after years two or three.
    • Paid parking
    • Mon. - Fri. 8 AM - 5 PM weekly schedule
    • Free gym membership upon hire
    • Updated, modern corporate office at riverfront location
    • Opportunities for advancement
    • On-site pantry and restaurants
    • Eligible for full health benefits after 30 days of employment (medical, dental, & vision)
    • Eligible for 401k contribution after 90 days employment (with company matching program)
    • 4 weeks paid maternity / paternity leave