Job Description
Logistics Account Representative – Corporate Office – Covington, KY
About the Company
A full-service freight transportation solutions provider offering full-truckload (van, flatbed and refrigerated) freight, LTL freight, air/ocean imports and exports, intermodal, and expedited services all over the 48 states, Canada, and Mexico.
With founding principles that emphasize a high level of integrity and exceptional service, each member of their team takes a vested interest in contributing to the success of their customers.
About the Role
The Logistics Account Representative will work full-time at a Corporate Office in Covington, KY. Logistics Account Representatives primary goals are to develop, maintain, and grow a book of business. Logistics Account Representative s are purely customer-facing and work closely with the Carrier Sales Representative on their team to cover their customers' freight.
We are looking for a professional with strong communication and relationship-building skills who is interested in advancing their sales career with an award-winning, growing company.
What You Will Do
- Prospecting & Relationship Building: Cold calling new customers and developing new relationships, maintaining customer satisfaction with current accounts, broadening new business from Business Development Manager to increase business footprint with a particular customer
- Prioritize Team Workload: Work closely and diligently with your Carrier Sales Representative to prioritize your customers’ needs and ensure that they are fulfilled on a daily basis
- Customer Outreach & Load Confirmation: Continually touch base with your customers in order to proactively maintain business and customer satisfaction
- TMS Documentation: After TMS training, use it to document all customer interactions, issues, etc.
- Communication: Be in constant communication with your customers and Carrier Sales Representative
- Problem Solving: Be adaptable, knowledgeable, and resourceful in order to solve every customer issue you come across
What You Bring to the Table
- Bachelor’s degree
- Strong problem solving, analytical, and negotiation skills
- Experience with closing sales deals
- Previous sales experience
- Proficient written and verbal communication
- Excellent attention to detail and problem solving/ analytical skills, multitasking, and technological skills
- Exceptional customer service and interpersonal communication skills
- Proven experience with high call volume in a sales environment
- Ability to multi-task and troubleshoot various problems as they arise
What They Offer
- The Company’s No. 1 investment is in their employees.
- $42-60K base salary + uncapped commission (base salary dependent upon experience)
- Year one total comp could reach up to $120K with the potential for up to $200K after years two or three.
- Paid parking
- Mon. - Fri. 8 AM - 5 PM weekly schedule
- Free gym membership upon hire
- Updated, modern corporate office at riverfront location
- Opportunities for advancement
- On-site pantry and restaurants
- Eligible for full health benefits after 30 days of employment (medical, dental, & vision)
- Eligible for 401k contribution after 90 days employment (with company matching program)
- 4 weeks paid maternity / paternity leave