We are a small dot com start-up based out of Maryland Heights specializing in custom video game controllers. We are seeking experienced customer service representatives. This is a full-time position that is open immediately!
JOB DESCRIPTION:
- Handle incoming emails, live chat, and phone calls
- Keep records of customer interactions, transactions, recording details of inquiries
- Work with production team to resolve any issues with specific customer orders.
- Other job duties as assigned
CANDIDATE REQUIREMENTS:
- Call center or equivalent phone/email experience
- Typing: 45-60 WPM (Words Per Minute)
- Excellent verbal, written and skills
- Effective email, phone, and computer skills
- Self motivated and quick learner
- High School Diploma
- U.S. Citizenship or Permanent Resident.
WORKING ENVIRONMENT:
- Opportunity for advancement
- Work casual atmosphere
- Casual dress
- High energy / fast paced environment
HOURS & COMPENSATION:
- Full-Time (40 Hours)
- Hourly Wage: Based On Experience
ABOUT OUR COMPANY:
Controller Chaos specializes in custom built controllers for the PS3 and XBOX consoles. We are on the bleeding edge of the latest technical advancements in the video game industry.