Office Staff / Communications Call Taker

Convenient Appliance Service

Office Staff / Communications Call Taker

Raleigh, NC
Full Time
Paid
  • Responsibilities

    Convenient Appliance Service, Inc.

    Location: 343 Technology Drive

    Ste. 1109

    Garner, NC 27529

    Telephone: 919-662-9600

    Hours: 8am-5pm Monday-Friday

    Duties: Answer phone calls from customer calling in needing Appliance Repairs.

    Dispatching service calls to Techs.

    Dealing with Manufactures, Builders, and Dealers.

    Working with an Office Team on Service work orders

    Company Background: Convenient Appliance Service has been in the Raleigh market for 11 years, servicing our customers on all their Major Appliance Repairs, which include Washer/Dryers, Dishwasher, Fridges, Wallovens, Ranges, Microwaves, etc. We have two other locations in Winston Salem, and Greensboro.

    Qualifications:

    *Have a positive attitude

    *Can handle a fast work pace

    *High volume/good quality customer service skills.

    *Have great phone etiquette skills.

    *Work with other team members in a small office environment.

    *Work with technicians in the field.

    *Able to work on computers daily

    *Able to handle responsibilities on the job

    This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.