Tyler Member Service Representative
Starting pay of $15/hr PLUS the opportunity to earn monthly incentives!
We hire people who love to help people! Join the CTCU team and help our members achieve their financial dreams.
COMPENSATION
· Starting pay of $15/hr depending on amount of similar or related experience* PLUS the opportunity to earn monthly incentives
· Incentive amounts are based on monthly production numbers and there is no cap on the number of incentives that can be earned; average earned annual incentives are between $10,000-$15,000
RESPONSIBILITIES
· Assists members by opening/closing accounts, conducting loan interviews, completing loan closings, and answering questions about products and services
· Identifies cross-selling opportunities to deepen the relationship with the member
· Researches and troubleshoots account problems to formulate a sufficient solution
QUALIFICATIONS
· 1-3 years of customer service and sales experience* is required
· Prior banking experience* is strongly preferred
BENEFITS
· Up to 11 paid holidays, 2 weeks’ vacation, and 12 days of sick time annually (we love work-life balance!)
· Company paid medical, vision, and dental plans for the employee
· Company paid $50,000 life insurance and long-term/short-term disability
· Retirement plan with 10% company contribution
· Educational reimbursement plan
· New! Employee Assistance Program (EAP) for the employee and their family
· New! College Tuition Benefit Program for participating colleges and universities
HOURS & LOCATION
· Monday through Friday 8:30am-5:30pm and 2 Saturdays per month 8:45am-1:15pm
· Tyler CTCU location: 1424 WSW Loop 323, Tyler, TX. 75701
Employment with CTCU is at will, meaning employment is subject to termination by CTCU or yourself, with or without notice, at any time.