Job Description

The Corporate Investigations Coordinator provides administrative and operational support for the Corporate Investigations Team (CIT). This Knoxville, TN Onsite position serves as a key point of coordination for investigation intake, case assignment and management, documentation administration, and communication with Legal, Human Resources, and other business partners.

The ideal candidate is highly organized, detail-oriented, able to manage confidential information, and committed to delivering exceptional service to team members and stakeholders.

Essential Duties and Responsibilities

• Provide administrative support to the CIT
• Create, assign, and track cases for multiple departments
• Monitor and manage multiple team email inboxes
• Create and maintain cases within the Navex case management system
• Respond to inquiries and provide timely, professional communication
• Conduct initial case triage, gathering relevant information through phone calls, emails, and documentation review
• Coordinate with specialists and business partners to support timely resolution of team members and guest concerns
• Maintain internal team alignment records and communicate updates to external vendors as needed
• Assist with planning and coordinating new hire orientation, annual team meetings, and other departmental events
• Compile and organize documentation requests related to employee relations matters, EEOC inquiries, Department of Labor requests, litigation holds, and other investigation-related matters
• Arrange travel, conference, and meeting logistics for team members
• Support a culture of integrity, professionalism, and outstanding service
• Perform other duties as assigned

Qualifications

• We are seeking applicants with a local presence in Knoxville, TN or the surrounding communities.
• High school diploma or equivalent required
• Minimum one year of experience in an administrative, office support, legal support, human resources, or related environment preferred
• Proficiency with Microsoft Office applications
• Strong written and verbal communication skills
• Excellent organizational, time management, and multitasking abilities
• Ability to handle highly confidential and sensitive information with discretion
• This position requires candidates to be legally authorized to work in the United States without employer sponsorship

Preferred Qualifications

• Associate degree or bachelor’s degree preferred
• Experience working with case management systems
• Experience coordinating meetings, travel, and department events

Additional Information

Nation-wide Medical Plan/Dental/Vision

401(k) and Flexible Spending Accounts

Employee Fuel Discount

Adoption Assistance

Tuition Reimbursement

Onsite Gym and Cafeteria

Weekly Pay

All your information will be kept confidential according to EEO guidelines