Job Description

The purpose of this job is to perform essential clerical and administrative functions for the Employee Relations Services team.

• Provide administrative support to the team
• Create and assign cases to ERS team members
• Collaborate with ERS Specialists to resolve team member and guest issues.
• Monitor various email boxes (ERS, background check, PFJ Listens, SNOW); create cases in Navex and respond to inquiries
• Monitor and review background and MVR results; escalate when necessary; create weekly background check failure report; aid with annual MVR process and reporting
• Update the alignment each month and locations each quarter
• Compile weekly compliance reports related to corrective action and background check
• Aid with the planning of orientation for new hires, annual ERS team meetings and other meetings as needed
• Compile document requests as they relate to employee relations, DOL, EEOC and litigation threats
• Arrange conference, meeting, and travel reservations
• Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
• All other duties as assigned

Qualifications

• High school diploma or equivalent certificate required

• Associate or bachelor's degree preferred

• Minimum one year's experience working in an office setting preferred

• Basic Microsoft Office skills required; intermediate skills preferred

• Strong Microsoft Excel skills required to include advanced formulas, pivot tables and graphs
  Good written and verbal communication skills

• Ability to work and complete tasks in a fast-paced, dynamic environment

• Strong organizational skills with attention to detail and accuracy

• Ability to work as a member of a team as well as independently

• Good problem solving skills

• Ability to adjust to changing circumstances and priorities

• Demonstrate integrity and ethical behavior including but not limited to confidentiality

Additional Information

• Travel less than 5%
• General office work requiring sitting or standing for long periods of time
• Able to lift up to 30 lbs
• Able to work evenings, weekends and odd hours as needed