Copier Service Technician

Resolution Health And Wellness Ctr

Copier Service Technician

Halethorpe, MD
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Dental insurance

    Health insurance

    Opportunity for advancement

    Paid time off

    Copier and Printer Repair Technician (Kyocera/Copystar)

    Job Summary

    We are seeking an experienced Kyocera/Copystar Copier Repair Technician to provide field service and repair for commercial multifunction copiers, including laser printers, scanners, and fax systems. This role requires strong diagnostic skills, mechanical aptitude, and the ability to resolve both hardware and software issues efficiently.

    Key Responsibilities

    Perform hardware diagnostics, maintenance, and repairs on Kyocera and Copystar multifunction copiers

    Troubleshoot and resolve printer, scanner, fax, and network-related issues

    Address software-related issues, including firmware and configuration problems

    Complete service calls and work orders accurately and in a timely manner

    Communicate effectively with dispatchers regarding job status and parts needs

    Attend all required training sessions to stay current with equipment and procedures

    Provide professional, on-site customer support at client locations

    Requirements

    Minimum 1 year of experience as a copier repair technician

    Experience servicing Kyocera or Copystar equipment preferred

    Strong knowledge of copier hardware, schematics, and mechanical systems

    Proficiency in software troubleshooting and basic computer networking

    Valid driver’s license and ability to travel to client sites

    Strong communication and time-management skills

    Preferred Skills

    Computer hardware and IT knowledge

    Mechanical troubleshooting experience

    Network printing and connectivity support

    Why Join Us

    Join a skilled service team where your technical expertise plays a critical role in maintaining reliable copier performance and ensuring customer satisfaction.