Copilot Integration Engineer

SMART TECH SKILLS LLC

Copilot Integration Engineer

Boston, MA
Full Time
Paid
  • Responsibilities

    Benefits:

    Competitive salary

    Location: Remote

    Senior Level (5+ years of relevant experience) Role Overview

    The Microsoft Copilot Solutions Architect / AI Enablement Lead is responsible for driving enterprise AI adoption through the implementation, optimization, and expansion of Microsoft Copilot, Copilot Studio, and AI-powered business solutions. This role partners closely with business and technology stakeholders to identify high-value AI use cases, design intelligent automation solutions, and ensure secure, scalable deployment of AI capabilities across a large Microsoft 365 environment. The position combines technical expertise, business process transformation, governance, and user adoption to maximize organizational productivity and innovation.

    Key Responsibilities

    Microsoft Copilot & Copilot Studio Implementation

    Design, configure, implement, and support Microsoft Copilot and Copilot Studio solutions

    Develop and customize Copilot agents for business-specific use cases

    Identify opportunities to leverage AI to improve operational efficiency and employee productivity

    Drive adoption of Microsoft Copilot across business functions and departments

    Optimize Copilot experiences based on user feedback, analytics, and evolving business needs

    Generative AI & Enterprise AI Solutions

    Design and deliver enterprise AI solutions using Microsoft AI technologies

    Implement AI-powered workflows, assistants, knowledge retrieval, and automation capabilities

    Support Retrieval-Augmented Generation (RAG) and AI-enabled business process improvements

    Collaborate with business teams to identify and prioritize AI use cases

    Evaluate emerging AI technologies and recommend practical applications

    Power Platform & Intelligent Automation

    Build automation solutions using Power Automate, Power Apps, and Copilot Studio

    Design AI-enabled workflows that streamline business operations

    Develop low-code solutions for process automation and productivity enhancement

    Establish automation governance, standards, and best practices

    Support enterprise-wide digital transformation initiatives

    Microsoft 365 AI Integration

    Integrate Microsoft Copilot capabilities within existing Microsoft 365 environments

    Support AI enablement across:

    Microsoft Teams

    SharePoint Online

    Exchange Online

    Microsoft Viva

    Microsoft Purview

    Power Platform

    Partner with technical teams to maximize value from Microsoft 365 investments

    Ensure seamless user adoption and business integration

    Governance, Compliance & Security

    Develop governance frameworks supporting responsible AI adoption

    Implement security, compliance, and information protection controls for AI solutions

    Collaborate with security and compliance teams to ensure adherence to organizational policies

    Support Microsoft Purview data governance and information protection initiatives

    Establish best practices for secure and compliant AI deployment

    Integration & Technical Enablement

    Utilize Microsoft Graph API, PowerShell, and related technologies to extend Microsoft 365 functionality

    Integrate Copilot and AI solutions with enterprise systems and applications

    Automate administrative and operational processes using APIs and scripting tools

    Support technical architecture and integration design activities

    Develop reusable automation and integration frameworks

    User Adoption & Change Management

    Drive user adoption initiatives and AI enablement programs

    Conduct training, workshops, demonstrations, and knowledge-sharing sessions

    Develop user guides, best practices, and adoption materials

    Track usage metrics and identify opportunities for increased value realization

    Act as a trusted advisor to business and technology stakeholders

    Required Qualifications

    5+ years of experience in Microsoft 365, Power Platform, AI solutions, or related enterprise technology roles

    Hands-on experience implementing and supporting Microsoft Copilot and Copilot Studio

    Experience designing and developing Copilot agents and AI-powered business solutions

    Experience with enterprise Generative AI technologies and AI-enabled automation

    Strong understanding of prompt engineering and AI adoption strategies

    Experience with Power Automate and Power Apps

    Experience integrating AI capabilities into Microsoft 365 environments

    Knowledge of Microsoft Teams, SharePoint Online, Exchange Online, Purview, and Viva

    Experience with Microsoft Graph API and PowerShell scripting

    Understanding of governance, security, compliance, and responsible AI practices

    Strong communication and stakeholder management skills

    Preferred Qualifications

    Experience leading enterprise-scale AI adoption initiatives

    Experience in financial services, banking, or highly regulated industries

    Microsoft Copilot Studio specialization or certification

    Microsoft Power Platform certifications

    Experience with Retrieval-Augmented Generation (RAG) architectures

    Experience implementing AI governance frameworks

    Experience supporting organizations with 10,000+ users

    Familiarity with Microsoft Azure AI and modern AI service architectures

    Core Skills & Attributes

    Strong expertise in Microsoft Copilot and Copilot Studio

    Business process transformation and automation mindset

    Ability to translate business needs into AI-powered solutions

    Strong analytical and problem-solving skills

    Excellent communication and presentation abilities

    Strong stakeholder engagement and change management skills

    Ability to balance innovation with governance and security requirements

    Self-starter with a passion for emerging technologies

    Proven ability to drive enterprise adoption of new technologies

    Strong collaboration skills across technical and business teams

    Key Technologies

    Microsoft AI & Productivity

    Microsoft Copilot

    Microsoft Copilot Studio

    Microsoft 365 Copilot

    Microsoft Viva

    Power Platform

    Power Automate

    Power Apps

    Power Platform Administration

    Microsoft 365

    Microsoft Teams

    SharePoint Online

    Exchange Online

    Microsoft Purview

    Integration & Automation

    Microsoft Graph API

    PowerShell

    REST APIs

    AI & Governance

    Generative AI

    Prompt Engineering

    AI Agents

    Retrieval-Augmented Generation (RAG)

    Information Protection

    Responsible AI Governance

    Enterprise Compliance & Security

    This is a remote position.