CopilotIQ is perhaps the most exciting company at the intersection of technology and healthcare. A start-up that is transforming care for seniors with chronic conditions including diabetes and high blood pressure. The Copilot vision is to create a next gen telehealth platform with connected in-home devices, predictive artificial intelligence, and world-class care. Much like a pilot has a computer and person sitting next to them to ensure they stay safe, we believe every patient deserves to have someone watching over them and ensuring they are healthy.

Copilot was founded by an emergency room doctor and technology entrepreneur who were frustrated that by the time people show up in the ER for diabetes and blood pressure related issues it is often too late. So they teamed up to create Copilot, with a vision of helping keep patients out of the emergency room in the first place.

CopilotIQ is looking to hire an IT Engineer to join our team (full time remote position, within the United States). This person will be critical in scaling IT from where it is today to supporting a growing remote workforce and critical cloud infrastructure. This will be a fast paced environment where we'll need self starters who are able to _get projects done with minimal supervision, _executing on ways to automate processes we have in IT and processes across the organization. This is an incredible role for someone looking to get into one of the most exciting companies in healthcare technology.

IT RESPONSIBILITIES:

• Coordinate the purchasing, provisioning, and delivery of new hire equipment
• Manage all software accounts for onboarding/offboarding of employees
• Identifying and acting on opportunities to improve and update software and systems
• Management and ownership of all software licenses/renewals with an emphasis on data security and cost effectiveness
• Develop and implement security policies and controls and internal IT audits. Track and manage compliance activities collaborating closely with the security team.
• Maintaining an accurate inventory of assets
• Build HIPAA compliant infrastructure 
• Build/manage IT Help Desk (minimal use as team is mostly self-sufficient)

EXPERIENCE:

• 4+ years in an IT engineering, infrastructure operations, or systems architecture role
• Bachelor's degree in Computer Science, Information Technology, or equivalent preferred but not required
• Experience working at a small to medium scale technology startup environment with remote teams
• Highly organized and detail-oriented, with strong analytical, problem solving, project management skills, and strong ability to prioritize
• In-depth practical knowledge, troubleshooting and administration of commonly used SaaS applications including Google Workspace, Slack, JIRA, Salesforce, etc.
• Expertise in Cloud-based telephony systems configuration and management
• Skilled in Apple operating systems
• Strong knowledge of IT security processes and controls, access control policies, and best practices on building security framework for a growth company
• Understanding of management tools like SSO, Jamf, password management (i.e. 1Password), employee directory, presence management
• Solid knowledge and understanding of end-user computing tools, hardware, application software, network, communications, and mobile technologies
• Excellent communication skills