Sorry, this listing is no longer accepting applications. Don’t worry, we have more awesome opportunities and internships for you.

Reimbursement Call Center Rep

CornerStone Staffing

Reimbursement Call Center Rep

Irving, TX
Full Time
Paid
  • Responsibilities

    Job Description

    ARE YOU LOOKING FOR A JOB WHERE YOU CAN WORK FROM HOME AND HAVE A MIX OF ADMINISTRATIVE AND CUSTOMER SERVICE? WE ARE LOOKING FOR SERVICE - ORIENTED CANDIDATES, WHO HAVE A PASSION FOR CUSTOMER SERVICE. THIS ROLE IS A SEASONAL POSITION, AND FOR THE RIGHT CANDIDATE, CAN TURN INTO A LONG TERM OPPORTUNITY. IF YOU ARE INTERESTED IN STARTING OR CONTINUING A CAREER IN THE MEDICAL FIELD, SEE BELOW TO SCHEDULE YOUR VIRTUAL INTERVIEW TODAY!

     

    JOB TITLE: Reimbursement Specialist

     

    LOCATION: WORK FROM HOME- FULLY REMOTE - EQUIPMENT PROVIDED

    APPLICANT MUST RESIDE IN TEXAS, ARIZONA, NORTH CAROLINA OR INDIANA TO BE CONSIDERED FOR THIS ROLE

     

    LENGTH OF ROLE: Starts December 6th and ends mid February 2022, based on the needs of the business candidates can be considered for full-time PAY: $18-21/hr

     

    SCHEDULE: 7am to 4pm, 8am - 5pm, 9am to 6pm, 10am to 7pm - > must be able to work all shifts

    Typically Monday to Friday position, but candidate must be flexible to work Saturday's if needed

     

    JOB DESCRIPTION:

    This is a phone role making outbound calls. The Reimbursement Specialist is a remote seasonal position responsible for performing specific reimbursement functions associated with completing a medical and/or pharmacy benefit investigation. The Reimbursement Specialist will utilize data from the internal system to complete a medical benefit investigation. This process involves calling on specific payers to obtain the necessary missing data to finalize the benefit investigation. Once the data is obtained from the payer, the Reimbursement Specialist will enter the data into the proprietary system.

     

    DUTIES AND RESPONSIBILITIES

    1. Collects and reviews all patient insurance benefit information from the payer, to the degree authorized by the SOP of the program.

    2. Provides exceptional customer service to all internal team members; resolves any requests in a timely and accurate manner; escalates issues accordingly.

    3. Maintains frequent phone contact with assigned payers.

    4. Reports any reimbursement trends/delays to supervisor.

    5. Communicates effectively to payers to ensure accurate and timely benefit investigations.

    6. Analysis of data and using good judgment to review data.

    7. Ability to work remotely; typically receives little instruction on day-to-day work.

     

    THE IDEAL CANDIDATE WILL HAVE THE FOLLOWING PROFILE:

    • 2 years of experience in a customer service - oriented role that requires attention to detail and basic computer skills

    • General knowledge of medical/pharmacy insurance is a huge plus

    • 35+WPM

    • High School Diploma or GED

     

    APPLICATION PROCESS INCLUDES:

    Background check, virtual interview and basic clerical assessments

     

    WE ARE HIRING 100 CUSTOMER SERVICE AGENTS TO START 12/6 FOR OUR MEDICAL REIMBURSEMENT CALL CENTER ROLE AND OFFERS ARE GOING OUT ASAP! WORK SAFE AT HOME!!

     

    TO APPLY FOR THIS JOB:

    Click the Apply Online button, then:

    • If you are currently registered with CornerStone Staffing, click the LOG IN button to add yourself as a candidate to this job.

    • If you are NOT currently registered with CornerStone Staffing, click the CREATE ACCOUNT button to complete the application.

     

    AFTER COMPLETING THE ONLINE APPLICATION, FOR IMMEDIATE CONSIDERATION, YOU WILL NEED TO EMAIL CFW@CORNERSTONESTAFFING.COM TO SCHEDULE A PHONE INTERVIEW WITH A RECRUITER AND PUT "REIMBURSEMENT REP" IN THE SUBJECT LINE OF YOUR EMAIL.

     

    #CB

      

    #ZIP

    Company Description

    CornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith. CornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity!