Job Description

The Customer Master Data Specialist will setup and maintain consistency & accuracy of customer master data in existing systems. This position will assist in the implementation of new systems and add-ons that support and establish efficiency improvements in the processes/systems to provide value to business requirements. Working within the Global Finance Shared Services team, the specialist will be interacting with Business Segment leadership, sales, operations, eCommerce, business analyst and more.

DUTIES AND RESPONSIBILITIES

• Performs various activities related to customer master data management; including but not limited to activating/deactivating accounts, change requests, channel conflict resolution, and other duties as assigned
• Performs basic statistical and relational analysis of large data sets to identify and correct inconsistencies & anomalies
• Performs data entry, maintenance, and accuracy validation in ERP(s), CRM, eComm, other
• Data clean up within multiple ERPs, CRM, eComm, and more.
• Liaison for data between credit, pricing, CRM team, ERP team, eComm, Marketing, and other
• Work closely with Business Analyst on reporting
• Use Business Dynamic tools to enhance visibility around customer intelligence allowing our sales leaders to be smarter about the strategic design of the organization
• Supports, implements and enhances customer master data governance rules, standard operating procedures (SOPs), naming convention and other enterprise data standards

Qualifications

• Minimum 2-year post-secondary education required; Bachelor's degree is desirable
• 2-5 years of Master Data experience preferred; or other relevant experience
• Strong attention to detail
• Effective written and verbal communication as well as mathematical skills
• Must have ability to multi-task, with high level of organization skills
• Must have ability to learn, comprehend, and apply training as well as use best judgement for case-by-case scenarios
• Ability to make proactive decisions based on business needs
• Proficient in the use of Microsoft Outlook, Word, Excel
• Process driven and able to consistently demonstrate accuracy around fulfilling job functions
• Able to build and maintain effective working relationships with other teams that support the delivery of quality work
• Demonstrates ownership of assigned responsibilities with a confident, independent, and determined attitude.
• Knowledge of Oracle preferred

Additional Information

Hybrid role, required to work onsite in Cary, NC at least 2 days per week.

Why work for Cornerstone Building Brands?

Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. You can also join one of our Employee Resource Groups which help support our commitment to providing a diverse and inclusive work environment.

*Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement.

All your information will be kept confidential according to EEO guidelines