Are you interested in working alongside leaders in the mortgage industry that will help you grow your career? If so, we are looking for you! We are looking for a Bilingual individual who speaks Spanish! We’re hiring a Mortgage Loan Officer Assistant who will act as the “right arm” to our Loan Officers. You’ll work directly with their borrowers to deliver a seamless and expeditious mortgage process while providing white-glove customer service. This position will be from the “contact to contract” phase of the loan. This support will allow our Loan Officers to spend the majority of their days originating more loans into the pipeline. If you enjoy helping clients attain the home of their dreams and you are a detail-oriented professional who is passionate about customer satisfaction, we want you to join our dynamic and fast-growing team. This is your opportunity to learn from top industry professionals and maximize your earning potential. Apply today! Responsibilities: • Build and maintain relationships with borrowers and referral partners to keep our current customers and attract new ones • Communicate consistently with the loan officer, referral partners, and clients so they have a clear primary contact throughout the “contact to contract” phase of the loan process, and arrange meetings to ensure any follow-up actions get taken • Follow up and respond to customer and in-house inquiries on transactions and provide quotes as needed to offer superior customer service • Facilitate the completion of loan applications, coordinate the collection of documentation, including credit reports, run DU/LP/AUS, send a closing cost worksheet to borrowers, and prepare the file for processing • Check each document in the loan package for omissions, discrepancies, and inaccurate income calculations and promptly notify the loan originator of any errors Qualifications: • Must possess lender experience using loan origination software like Encompass LOS • Working knowledge of automated underwriting systems such as DU and LP • Able to accurately analyze income, asset documents, and credit reports, and knows how to structure the information properly for a loan • Exceptional follow-up, time management, interpersonal, and communication skills Compensation: $55,000 yearly
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