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Client Specialist

Cornerstone Home Lending - Central Region

Client Specialist

Alexander, AR +6 locations
Full Time
Paid
  • Responsibilities

    Who we are…

    Cornerstone Home Lending is a unique top ten national home lender with a reputation of amazing service, customer satisfaction, on-time closings, employee retention and happiness. Our mission is to use and improve on our God-given talents to make a difference to the lives of our employees, customers, shareholders and the people who provide services to us. We employ more than 1,500 people who are passionately committed to Cornerstone’s Mission, Vision & Core Convictions. Our brand is known for on-time closings - a key core conviction of Cornerstone. Our customers nationally rate their experience with Cornerstone at a score of 96 … 6 points higher than all competitors. Additionally, Cornerstone has been recognized by Workplace Dynamics as a “Top 100 Workplace” for the 6th consecutive year. March 1, 2017 is Cornerstone’s 30th year in the residential lending business, so we have successfully navigated our company through many industry cycles and changes in regulations.

    We are a great company with great people and we are looking for an experienced Client Specialist, who will bring enthusiasm, attention to detail, and a servant heart to our team of top-tier mortgage professionals. This professional will work in a tight-knit, goal-oriented team where our Customers and Loan Officers can rely on them ensure an accurate and timely closing process.

    Cornerstone has been setting all-time production records for over a year, and our dedicated support staff makes that growth possible. Because we recognize and reward hard work, we offer a competitive salary, full benefits package, and a performance-based bonus.

    Who we are looking for…

    Our team is expanding and we are looking for the absolute best of the best. Is that you?

    As the market leader in the mortgage industry, Cornerstone is a workplace full of upbeat, dedicated, hardworking, long-term employees. With our time-tested strategy of relationship-driven, “raving fan” customer service, our company attracts top notch, A-players looking to take their skills to the next level.

    What you'll need to be successful…

    Success in this job relies on your time management skills, organization, and positive attitude. In addition, you’ll need to be able to:

    Delivering phenomenal service to our clients, referral partners and business associates

    Building trust through integrity in everything we do

    Taking personal responsibility for high performance

    Embracing diversity for growth and innovation

    Commitment to training and self-growth, as this position requires obtaining your license as a Mortgage Loan Originator

    Qualifications:

    Working as a member of the team to help families at the beginning of the mortgage process.

    Meeting with clients to establish trust and gather information

    Making phone calls to prospective clients

    Following up on required documentation from our clients.

    Building relationships with, and providing extraordinary customer service to the families we work with

    Using multiple computer programs to assist in the steps involved in getting a mortgage, from application to our CRM to tracking programs

    Meeting goals set by team lead in regards to time frames. We are committed to closing on time for our clients.

    Call To Action…

    If Cornerstone Home Lending sounds like the place you’d like to explore and if you have the qualifications, drive, and passion to be a member of our family, please let us know! We would love to get to know you.

    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

    No agencies or Third Parties please.

  • Locations
    Alexander, AR • Rogers, AR • Bakersfield, CA • Sacramento, CA • Yuba City, CA • Oklahoma City, OK • Tulsa, OK