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CLIENT SERVICES LEADER

XR Trading LLC

CLIENT SERVICES LEADER

New York, NY
Paid
  • Responsibilities

    Rapidly growing proprietary trading firm with three offices in Chicago, London, and New York City, seeks to add a Technical Operations Engineer to join our growing New York office. Successful applicants for this position will be working closely with Engineers, Traders and Quantitative Developers to maintain, enhance, support and monitor all aspects of the trading infrastructure. They must be highly self-motivated, excel at multitasking and comfortable working in a demanding, state of the art trading environment. This position will be located in our New York office.

     

    EDUCATION:

    • Bachelor’s Degree from a 4-year university in Computer Science, Information Science or related technical field
    • Preferred GPA of 3.5 or higher on a 4.0 scale

     

    RESPONSIBILITIES:

    • Enhance, support and monitor all aspects of the trading infrastructure
    • Identify and facilitate the resolution of complex technical issues, spanning from the trading desk, internal and exchange infrastructure and back-office
    • Own technical issues when they arise, either seeing them through to completion or handing off to the proper escalation/support path
    • Build and enhance operational dashboard, comprising of all critical and non-critical path datasets; effectively interpret existing data and create new metadata to identify inefficiencies of the entire trading lifecycle
    • Build and maintain scripted toolset to enhance areas of data analytics, application configuration/deployment, data consolidation and all other areas that could exploit automation where not already implemented
    • Manage and enhance change management system for software and infrastructure deployments
    • Coordinate across three geographic regions that include Asia, Europe, and the United States

     

    REQUIRED SKILLS:

    • Exceptional communication skills
    • Self-motivated individual with a passion for solving complex problems
    • Proficient in Linux/Unix
    • Financial domain knowledge
    • Skilled in an object-oriented scripting languages such as Python or Ruby
    • An understanding of TCP/IP and multicast
    • Familiar with SQL or similar relational database systems

     

    Please note only individuals whose qualifications match our current needs will be contacted for additional screening and/or interviews. Thank you for your interest in XR Trading.

     

    PM18

    Required Skills Required Experience

  • Qualifications

    KNOWLEDGE, SKILLS & ABILITIES:

    This is a partial listing of necessary knowledges, skills, and abilities required to perform the job successfully. It is not an exhaustive list:

    • Ability to work with little direction in all client services functions as Client Sponsor on project engagements.
    • Ability to train and direct others in ancillary client services (client engagement, project planning, conflict resolution, etc.).
    • Ability to evaluate project deliverables for compliance with client relationship management standards.
    • Ability to work well with Corporate Management and Business Group functions of the firm.
    • Ability to serve on Program Management and Operations Committee of the firm to assist with Quality Control/Quality Assurance activities in connection with other environmental and engineering projects.
    • Ability to formulate equitable teaming arrangements with outside engineering firms or outside agencies during joint projects engagements
    • Ability to engage prospects and clients to ascertain procurements forecast, while positioning the firm for future business opportunities.
    • Ability to represent the firm in external functions.
    • Ability to close business engagements with clients and teaming partners.
    • Ability to forecast future opportunities with targeted clients and teaming partners.